Disaster Recover Analyst

Capgemini•Atlanta, GA

11d

About The Position

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.Job DescriptionYour Responsibilities: Develop and maintain BC and DR standards, procedures, methodologies and templates Develop testing schedules and gain approval from all stakeholders, including ITO management, recovery team leads, affected clients, etc. Develop and gain approval for ITO BC and DR Exercise Plans that define the scope, objectives and performance details of the planned exercises Work with the recovery teams and selected clients to prepare them to execute the Exercise plan, ensure they have sufficient resources, and are committed to supporting the exercise and are prepared to achieve all objectives of the exercise Coordinate the execution of the Exercise plans per the execution checklist while collecting performance data to support reporting of results, identifying issues, and moving the recovery team toward successful completion of the exercise Conduct Post Exercise meetings with recovery team leads and selected clients to identify and document issues related to recovery technologies, processes and support issues Identify root causes of recovery issues and ensure the development and execution of plans to mitigate the issues so that continuous improvement in the recovery program is achieved Determine if retesting of the entire exercise plan or selected portions is needed based on issues encountered Update the BC and DR plans using the information gathered from the exercise and republish and distribute to recovery team leads and ITO management as approved Maintain testing and recovery records in a controlled repository, and control access to and distribution of the results to authorized personnel and organizations Perform appropriate steps as described above for the following conditions At least once a year conduct an exercise to support ongoing testing and maintenance of the plans, or for compliance with client contracts When new clients or changes in contracts with existing clients change the level of BC and DR requirements When recovery strategies change that improve the BC and DR recovery process Whenever changes occur in technologies, services, or organizations that result in the need to improve readiness Use the same or similar recovery activities for an actual and unplanned disaster event as declared by ITO managementJob Description - Grade SpecificYour Experience 5+ years DR/BC experience coordinating recovery teams, and developing and maintaining recovery plans for service organizations Bachelor’s degree from an accredited college/university in computer science, computer information systems, or management information systems in preferred Appropriate certification is desirable such as the DRI (Disaster Recovery Institute) ABCP (Associate Business Continuity Professional) Good Presentation and Communications Skills Ability to develop and specify ideas and proposals for implementing and improving the BC DR program Experience with conducting Business Impact Analysis Knowledge of methodologies for design, execution and reporting of IT audits Proven competency in use of MS Office applications, specifically Microsoft Project, Word, Excel, PowerPoint and desktop software Experience with BCM tools is desirable. Maintains high standards of personal integrity, whilst demonstrating respect for other viewpoints.

Requirements

5+ years DR/BC experience coordinating recovery teams, and developing and maintaining recovery plans for service organizations
Bachelor’s degree from an accredited college/university in computer science, computer information systems, or management information systems in preferred
Good Presentation and Communications Skills
Ability to develop and specify ideas and proposals for implementing and improving the BC DR program
Experience with conducting Business Impact Analysis
Knowledge of methodologies for design, execution and reporting of IT audits
Proven competency in use of MS Office applications, specifically Microsoft Project, Word, Excel, PowerPoint and desktop software
Maintains high standards of personal integrity, whilst demonstrating respect for other viewpoints.

Nice To Haves

Appropriate certification is desirable such as the DRI (Disaster Recovery Institute) ABCP (Associate Business Continuity Professional)
Experience with BCM tools is desirable.

Responsibilities

Develop and maintain BC and DR standards, procedures, methodologies and templates
Develop testing schedules and gain approval from all stakeholders, including ITO management, recovery team leads, affected clients, etc.
Develop and gain approval for ITO BC and DR Exercise Plans that define the scope, objectives and performance details of the planned exercises
Work with the recovery teams and selected clients to prepare them to execute the Exercise plan, ensure they have sufficient resources, and are committed to supporting the exercise and are prepared to achieve all objectives of the exercise
Coordinate the execution of the Exercise plans per the execution checklist while collecting performance data to support reporting of results, identifying issues, and moving the recovery team toward successful completion of the exercise
Conduct Post Exercise meetings with recovery team leads and selected clients to identify and document issues related to recovery technologies, processes and support issues
Identify root causes of recovery issues and ensure the development and execution of plans to mitigate the issues so that continuous improvement in the recovery program is achieved
Determine if retesting of the entire exercise plan or selected portions is needed based on issues encountered
Update the BC and DR plans using the information gathered from the exercise and republish and distribute to recovery team leads and ITO management as approved
Maintain testing and recovery records in a controlled repository, and control access to and distribution of the results to authorized personnel and organizations
Perform appropriate steps as described above for the following conditions
At least once a year conduct an exercise to support ongoing testing and maintenance of the plans, or for compliance with client contracts
When new clients or changes in contracts with existing clients change the level of BC and DR requirements
When recovery strategies change that improve the BC and DR recovery process
Whenever changes occur in technologies, services, or organizations that result in the need to improve readiness
Use the same or similar recovery activities for an actual and unplanned disaster event as declared by ITO management

Benefits

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

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