Director, Warehouse Operations

Goodwill of Central & Northern Arizona•Van Buren, AR

8d•Onsite

About The Position

Provides oversight, leadership and achievement of results for the Warehouse Operations Division, to include strategic planning and execution for both short- and long-term success for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Key responsibilities include operations, financial management, human resources, safety, and Team Member training & development. Builds strong partnerships with the Retail Division and all ROC Departments to improve operations efficiency and service.

Requirements

Bachelor’s Degree in business or retail management preferred or 4 years of equivalent retail work experience.
Minimum of at least 7 years’ senior level supervisory experience in operations.
Familiar with OSHA Regulations and Guidelines.
Multifaceted expertise in business development, planning, brand management, human resources and operations.
Proven skills in decision making, intuition, and cultural development.
Must have excellent written and communication skills.
Ability to speak and read English proficiently.
Ability to inspire confidence, respect, enthusiasm and cooperation.
Outstanding interpersonal skills with an emphasis on building partnerships, managing conflict and negotiating.
Ability to understand and implement directives.
Proficient in Microsoft Office Suite.
Valid driver’s license and clean MVR.
Ability to pass a background check and drug screen, where applicable for position.

Responsibilities

Develops and leads strategic plan and goals for the Warehouse Operations Division to include short-term and long-term goals that align with corporate strategy.
Translates the strategic goals into operational plans to achieve optimal service of Retail while controlling expenses.
Analyzes divisions’ results and directs activities to maximize department performance.
Works closely with Director of Safety and Fleet Management Team to reduce expenses through optimizing vendor contracts.
In partnership with Director of Transportation, continually improves operations within the ROC to reduce expenses through efficiencies.
Ability to negotiate and build strong relationships with Retail Partners.
Establishes and maintains productive relationships with local business leaders and community and other public, private and not-for-profit agencies.
Partners with community businesses and organizations to promote Goodwill mission.
Serves as a Goodwill ambassador to the community.
Implements general policies established by leadership, directing their administration and execution.
Proactively participates in strategic direction and problem solving with Goodwill Executives.
Drives the development of diagnostic tools, SOP’s, and reporting needs to ensure goals are achieved.
Strong focus on Safety, implementing and developing systems to reduce accidents and improve overall ROC safety.
Coordinates with various Goodwill Divisions on major projects.
Participates in steering committee as needed.
Ability to think forward - building warehouse operations through the next key phases would include equipment and technology planning and implementation.
Familiar with Warehouse Profiling and has the ability to analyze and layout the warehouse appropriately to gain efficiencies.
Familiar with OSHA Standards and prioritizes Safety.
Works with the assigned HR Business Partner to ensure people management goals are achieved and issues are satisfactorily resolved.
Maintains regular and consistent in-person attendance.
Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
Plays critical role in driving company culture change efforts and change management processes.
Maintains regular and consistent in-person attendance.
Perform other related duties, as assigned.

Benefits

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:
5 Medical Plans
Employer Funded Health Reimbursement Account (HRA)
3 Dental Plans
Vision Plan
401K
Employer Paid Life Insurance
Employee Assistance Program (EAP)
Paid Time Off; Sick and Vacation
Paid Holidays
These are just a few highlights of our key benefit offerings!