Director, Transplant Services

UofL Health•Louisville, KY

About The Position

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day. The Executive Director provides administrative leadership and oversight responsibility for U of L Health Transplant Services to ensure the delivery of high-quality services. The Executive Director will have fiscal responsibility for the department budget(s) related to transplant services and remain current with the changes in the field of Transplantation. This person will have oversight of all services related to organ acquisition and transplantation and works closely with physicians and other department director(s) for these core functional areas of the program. The Executive Director will work effectively with other departments ensuring strong lines of communication and follow-up, and proactively resolving issues as identified. The Executive Director will act as the lead when interacting with transplant regulatory bodies (e.g. United Network of Organ Sharing(UNOS), Center of Medicare and Medicaid Services (CMS), as well as local transplant entities such as Kentucky Organ Donor Affiliates (KODA).

Requirements

Must be able to communicate effectively in both verbal and written formats.
Ability to break down problems or tasks; scanning one’s own knowledge and experience to identify causes and consequences of events
Bachelor’s Degree in related discipline is required
Required minimum of 7 years’ experience in related discipline and 5 years of leadership exp.
Progressive senior level transplant administration leadership roles in a highly complex, acute care environment with a focus on hospitals and health systems, health policy, national association, and health care policies.
Detail oriented, analytical abilities and well organized.
Excellent oral and written communication skills.
Excellent computer skills (Microsoft Office) are required

Nice To Haves

Master degree is preferred
Prior experience in an academic / teaching medical center with experience in a Magnet organization preferred.
Demonstrated ability to drive improvements in quality and service while building a strong professional practice culture.

Responsibilities

Oversees the preparation of operating and capital budgets for the transplant programs.
Drives outreach opportunity development and patient transplant volume growth.
Monitors monthly budget reports and responds to significant variances.
Prepares and assists with year-end capital and operational budgets.
Works with managed care contracting to develop contract language, as well as the Finance Department to ensure fiscally reasonable rates for transplant.
Works with physician leaders to ensure fiscal objectives are achieved.
Has clear understanding of cost containment, Government reimbursement for transplant including Medicare cost reporting, and managed care contracting.
Involvement in revenue cycle management to ensure correct coding for complex cases, charge appropriateness, billing and reimbursement (per contracted agreements).
Oversight and delegation of claims management, vendor invoices and minor equipment.
Work with financial coordinators to ensure pre-transplant authorizations and due diligence of financial appropriateness of transplant candidates.
Responsible for regulatory compliance with UNOS, CMS, KODA and JCAHO.
Ensures each transplant program is adherent to all regulatory and accrediting agencies and will work closely with management to correct deficiencies
Will report any non-compliance to executives of UofL Health, UofL School of Medicine and physician leaders of the programs.
Oversees quality improvement for the programs and ensures participation from physician leaders and all levels of staff as appropriate.
Will work with quality department to create quality agendas for each program specifically, and for all inclusive quality agenda for all programs.
Will work with quality department to incorporate transplant quality into the overall health care system quality program and will report to the Medical Executive Committee, Safety Committee and Board as required.
Participates in each Organ Selection Meeting at lease once monthly to monitor adherence to selection criteria but may attend more frequently if concerning issues of patient selection and team dynamics are reported, or if a program is under CMS or UNOS scrutiny.
Understands Scientific Registry of Transplant Recipients (SRTR) reporting and monitors proactively to communicate and act on concerning trends.
Responsible for and has knowledge of program reviews from MPSC, mitigating factors applications, and SIAs.
Responsible for marketing and outreach initiatives including outreach clinics, marketing materials, website, donate life events, and other community activities.
Work with and manage approximately 50 FTEs. This oversight will include: o o Productivity reporting o o Payroll issues o o Time studies o o Performance reviews of mangers and anyone reporting directly to the Exec Dir o o Staffing benchmark reporting and ensuring adequate staffing o o Request for positions o o FMLA regulations o o Recruitment and retention of staff o o Staff meetings and other communications o
Other duties as assigned.
Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
Adheres to and exhibits our core values: Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness. Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
Maintains confidentiality and protects sensitive data at all times.
Adheres to organizational and department specific safety standards and guidelines.
Works collaboratively and supports efforts of team members.
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.