Director, Transplant Program

UofL Health•Louisville, KY

About The Position

About UofL Health: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day. Job Description: Position Summary and Purpose The Director provides administrative leadership and oversight responsibility for U of L Health Transplant Services to ensure the delivery of high-quality services. The -Director will have fiscal responsibility for the department budget(s) related to transplant services and remain current with the regulatory, clinical, and fiscal changes in the field of Transplantation. This person will have oversight of all services related to organ acquisition and transplantation and works closely with physicians and other department director(s) for these core functional areas of the program. The Executive Director will act as the lead when interacting with transplant regulatory bodies (e.g. United Network of Organ Sharing(UNOS), Center of Medicare and Medicaid Services (CMS), as well as local, state, and national transplant entities.

Requirements

Bachelor’s Degree in related discipline (required)
Minimum of seven (7) years’ experience in related discipline (required)
Five (5) years of leadership experience (required)
Exemplifies service excellence – responsive, informs constituents of process, pleasant to work with, educates and provides timely, accurate information
Displays strong organizational skills – manages time effectively, keeps tasks appropriately prioritized and delegates appropriately; works proactively- anticipates and plans for problems before they arise; is able to perform work in a neat, efficient, well-coordinated, well communicated manner with a high degree of accuracy and professionalism
Role models strong work ethic – motivated, diligent, industrious and persistent in the workplace, stays on tasks to completion, works at a fast pace to ensure optimal efficiency; remains flexible – ability to change directions, as needed, to ensure optimal outcomes
Displays strong interpersonal skills– can build effective, strong working relationships with employees, colleagues, management and vendors through trust, communication, and credibility; displays self-awareness and emotional intelligence, exercises sound judgement Displays strong leadership skills – ability to work collaboratively with others, serve others, help others, lead others, mentor others, and take directions from others in the interest of moving process and programs forward to the desired outcome
Must be able to communicate effectively in both verbal and written formats
Able to critically think through complex patient situations, process improvements, evidence-based practice
Able to assist others in developing clinical reasoning skills
Must have the ability to learn and use the electronic documentation system appropriately
Must have the capacity to learn other relevant systems and databases, as needed

Nice To Haves

Master’s Degree in related discipline (preferred)
Prior experience in an academic/teaching medical center with experience in a Magnet organization (preferred)

Responsibilities

Oversees the preparation of operating and capital budgets for the transplant programs
Drives outreach opportunity development and patient transplant volume growth
Monitors monthly budget reports, approves expenses, and responds to significant variances
Prepares and assists with year-end capital and operational budgets
Works with managed care contracting to develop contract language, as well as the Finance Department to ensure fiscally reasonable rates for transplant
Has clear understanding of cost containment, Government reimbursement for transplant including Medicare cost reporting, and managed care contracting
Involvement in revenue cycle management to ensure correct coding for complex cases, charge appropriateness, billing and reimbursement (per contracted agreements)
Oversight and delegation of claims management, vendor invoices and minor equipment
Works with financial coordinators to ensure pre-transplant authorizations and due diligence of financial appropriateness of transplant candidates
Oversees quality improvement for the programs and ensures participation from physician leaders and all levels of staff as appropriate
Responsible for marketing and outreach initiatives including outreach clinics, marketing materials, website, donate life events, and other community activities.
Works with and manages all transplant program staff. This oversight will include: Productivity reporting Payroll issues Time studies Performance reviews of mangers and anyone reporting directly to the Exec Dir Staffing benchmark reporting and ensuring adequate staffing Request for positions FMLA regulations Recruitment and retention of staff
Will work with quality department to create quality agendas for each program specifically, and for all inclusive quality agenda for all programs
Will work with quality department to incorporate transplant quality into the overall health care system quality program and will report to the Medical Executive Committee, Safety Committee and Board as required
Participates in each Organ Selection Meeting at lease once monthly to monitor adherence to selection criteria but may attend more frequently if concerning issues of patient selection and team dynamics are reported, or if a program is under CMS or UNOS scrutiny
Understands Scientific Registry of Transplant Recipients (SRTR) reporting and monitors proactively to communicate and act on concerning trends
Responsible for and has knowledge of program reviews from MPSC, mitigating factors applications, and SIAs
Works with physician leaders to ensure fiscal objectives are achieved
Responsible for regulatory compliance with OPTN, HHS, CMS, OTAG, UNOS,NFH and JCAHO.
Ensures each transplant program is adherent to all regulatory and accrediting agencies and will work closely with management to correct deficiencies
Reports any non-compliance to executives of UofL Health, UofL School of Medicine and physician leaders of the programs
Maintains compliance with all company policies, procedures and standards of conduct
Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
Performs other duties as assigned
Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
Maintains confidentiality and protects sensitive data at all times
Adheres to organizational and department specific safety standards and guidelines
Works collaboratively and supports efforts of team members
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community