Director, Technology

VSP Vision Care•Cynthian, OH

1d•Onsite

About The Position

This role provides strategic direction and guidance within broad functions or lines of business across various technology functions, which may include software engineering, platform system development, information security, enterprise architecture, infrastructure (data center, network, telephony), and/or PMO-Program/Project Management. The Director will align with the GTS vision, focusing on long-term goals and setting direction for strategic business and technology challenges. This includes technical infrastructure, architecture, application systems, and related business processes, ensuring proper functioning and cohesive implementation across teams. The individual will be a strategic resource for complex problem-solving, leveraging expert technical knowledge and internal/external networks. Responsibilities also include managing relationships with peers, executive stakeholders, and team members, as well as planning for year, multi-year, and program-level initiatives, including integrated strategic technology planning with business stakeholders. The role requires a tactical orientation to prepare, deliver, and utilize technical vision, strategy, and roadmaps, engaging teams and experts in innovative dialogue. The Director will drive strategic or transformation change, identify and lead industry best practices, participate in Global Technology Solutions enterprise-level planning, and actively manage risk at functional and business levels.

Requirements

Bachelor’s degree in related field or equivalent experience
Minimum of 2 additional years of experience related to functional area
Minimum of 6 years of management experience with responsibilities for hiring, training, assigning work, and managing performance of direct reports
Balance of broad technology, business acumen, and leadership skills
In-depth knowledge of technology for functional areas of responsibility, preferably within healthcare environment
Wide-range knowledge of business systems and processes, especially industry “best practices”
Demonstrated skills in implementing technology to achieve business objectives
Strong demonstrated strategic planning capabilities
Excellent verbal and written communication skills
Ability to regularly exercise discretion and independent judgment in the performance of job duties

Responsibilities

Provide strategic direction and guide areas within broad function or in line of business across technology functions.
Provide strategy and direction in alignment with the GTS vision, as a strategic leader focused on reaching long-term goals across areas of accountability.
Set the direction for strategic business and technology challenges.
Set the direction in alignment with enterprise and GTS strategies for technical infrastructure, architecture, application systems, and/or related business processes within technical functional area, and ensure proper functioning, and cohesive implementation as necessary across teams.
Be recognized as a strategic resource within the company for complex problem solving for business, and technology issues, and direction setting, utilizing expert-level technical knowledge, internal network, external network, and other resources.
Manage relationships with peers, executive stakeholders, and team members.
Accomplish planning for year, multi-year, and program-level initiatives, including integrated strategic technology planning with business stakeholders.
Prepare, deliver, and utilize technical vision, strategy, and roadmap throughout enterprise.
Engage team, peers, business stakeholders, and industry experts in innovative dialogue to further vision, and innovation.
Drive and adopt strategic or transformation change within area of functional responsibility and the business.
Identify and lead industry best practices in areas of technical functional expertise.
Partake in Global Technology Solutions enterprise-level planning as necessary and participate in strategy development in area of functional (technical) expertise, creating detailed functional level planning as necessary, and direction for responsible areas.
Actively manage risk at a functional and business level.
Monitor performance of direct reports, provide prompt and objective coaching and counseling; conduct performance reviews and recommend salary increases.
Identify and prioritize training needs that address the department/Division’s Goals and business support needs.
Assure effective communications are maintained across technical functional areas and externally; where appropriate involve management, and employees in plans, and keep up to date on progress towards meeting goals.
Prepare KJAs for direct reports that tie to their job descriptions and goals.
Monitor performance of direct reports in meeting their KJAs; provide prompt and objective coaching in accomplishing goals and in job performance.
Participate in the development of the department’s budget; monitor expenses to ensure department costs are within established levels.
Monitor turnover, productivity, and overall performance to ensure adequate staffing and performance that meet functional area standards and needs.