Director, Technical Training Services

Virginia Economic Devel Partnership•Richmond, VA

7d•$110,000

About The Position

The Virginia Talent Accelerator ’s Director, Technical Training Services role offers an exciting opportunity to work with some of the world’s most prestigious companies on multiple projects as they deploy leading edge technologies at their new or expanding Virginia locations. We are seeking a highly organized and detail-oriented Director to join our team. The successful candidate has experience providing training solutions for a variety of industry sectors that produce measurable results in both training effectiveness and client satisfaction. This role offers a unique opportunity to interface with client companies primarily advanced manufacturing, technology, and corporate headquarters to lead the design and delivery of customized services aligned to their unique jobs, processes, equipment, and standards. This position offers an opportunity to contribute to the success of our clients’ training efforts and plays a vital role in ensuring unmatched support for their organization’s start up. If you thrive in a highly collaborative environment, have a passion for helping people, and enjoy supporting clients in their training needs, we would love to hear from you. Being authorized to work in the U.S. is a precondition of employment. VEDP uses the E-Verify system and does not provide sponsorship. All candidates must apply through our website https://www.vedp.org/careers . A valid driver’s license and ability to obtain a passport is required. VEDP is an Equal Opportunity Employer. All applicants are considered for employment without regard to race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or against otherwise qualified individuals with disabilities. It is VEDP’s intent that its employment and personnel policies and practices conform to all applicable federal, state, and local laws and regulations regarding non-discrimination and affirmative action. Applicants requiring more information or requiring assistance may contact VEDP Human Resources at 1-804-545-5634 or [email protected] . TDD 1-800-828-1120

Requirements

People focus with a strong commitment of service
Proficient decision making and strategic thinking abilities
Deep understanding of learning technologies and adult learning methodologies
Comfortable operating in a client facing capacity
Ability to adapt and integrate with stakeholders at all levels of an organization
Strong organizational and project management skills
Strong written, verbal communication and presentation skills
Capacity to prioritize and deliver multiple deliverables in a fast-paced environment
Ability to showcase team success
Acknowledge improvement opportunities and quickly take corrective actions
Comfortable with regional, domestic, and occasional international travel
Extensive experience designing, developing, and facilitating training for technician level roles typically found in an advanced manufacturing environment
Proven experience incorporating hand-on activities and digital technologies into training deliverables
Relationship building in a client facing capacity with both internal and external teams
Effective communicator with both external/internal constituents and cross-functional teams
Extensive experience of performing transactional tasks related to team management
Support of organization-wide efforts

Nice To Haves

5 years leading a team of 6 or more direct reports
Proven track record of leadership committed to team member growth and success
5 years’ experience guiding the design and development of customized training
Experience developing training using Articulate
3 years’ experience delivering instructor-led facilitation
Division/department management, resource allocation, and project delegation
Substantial private-sector experience working in and/or with large, multinational firm(s)
Global business acumen with a history of cultural awareness
Experience in economic development

Responsibilities

Provides leadership to a team of talented learning and development professionals who develop and facilitate high-quality customized training.
Fosters an environment that provides direct reports the autonomy to try new and creative tactics while resisting a “one-size fits all” approach to client needs.
Actively listens to the needs of the team and its team members to enhance the established culture that celebrates individuality, encourages professional development, and welcomes creative dialogue.
Collaborates with the leadership team, supports the development and refinement of internal workflows, client deliverables, and innovative solutions.
Leads project kick-off meetings and builds partnerships with the client’s leadership team to ensure all deliverables are highly valued and proactively address potential shifts within the project lifecycle.
Decides and determines the appropriate training media, learning methodologies, and scope for training deliverables ensuring they are proportionate with the project’s parameters.
Manages scope adjustments and change requests that may be required due to unforeseen changes in client job creation commitments.
Reviews training materials, classroom facilitation methods, and provides feedback ensuring services meet or exceed the established quality standards for the program.
Engages with partners to identify opportunities and to leverage their resources and services into the project to optimize near and long-term support for the company.
Supports other divisions within VEDP, such as Business Investment and Marketing and Communications, with Talent Accelerator Program presentations and presentations related to new business opportunities.