Director, Technical Recruiting

Headway•San Francisco, NY

2d•$218,450 - $257,000•Hybrid

About The Position

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. About the role: Headway is hiring a Director of Technical Recruiting to lead and scale R&D hiring across Engineering, Data, Product, Design, Security, and IT. As the most senior leader overseeing technical recruiting, you will set the strategy, design the operating model, and deliver on a mission-critical hiring engine that fuels Headway’s growth. You will lead and develop a high-performing team of senior recruiters and managers while partnering closely with leaders across R&D. The systems you build and the talent you bring in will directly impact Headway’s ability to serve providers and patients at scale. In this role, you’ll blend people leadership, operational excellence, and strategic influence to build an Olympic-level recruiting team.

Requirements

Bring 7+ years of recruiting leadership experience, including managing managers and senior recruiters in high-growth, tech-enabled environments
Have a track record of scaling technical organizations, building diverse and inclusive teams, and maintaining a high talent bar
Operate as a business partner to senior leaders, grounding strategies and recommendations in data and market insights
Operate as a first-principles thinker, grounding your decisions in data, disentangling root issues in the funnel, and crafting scalable TA solutions that accelerate hiring
Navigate ambiguity with structure and speed
Communicate with clarity and executive presence, tailoring your message to different audiences and influencing decisions through structured, compelling storytelling
Demonstrate a bias for operational excellence, continually improving how the team works and removing friction for candidates, recruiters, and stakeholders

Responsibilities

Partner with leaders across technical teams to scale their departments, advising on search strategies and providing tailored, scalable solutions
Leverage metrics to diagnose gaps and proactively provide solutions, keeping a strong pulse on tech hiring trends and the impact it has on your funnels
Manage a team of senior recruiters and managers with a focus on performance and career growth, embracing Headway’s F.U.E.L. culture (Feedback Uplifts Every Level)
Serve as a trusted advisor to senior executives, building strong relationships
Deliver exceptional hiring outcomes by focusing teams on the highest-impact priorities, removing obstacles early, and aligning with cross functional teams
Drive operational excellence by setting the standards and rhythms that enable a high-performing, high-velocity recruiting team
Shape long-range R&D talent strategy and partner with executives on headcount planning and capacity modeling
Influence the systems and tooling that underpin all tech hiring that will allow the TA team to work efficiently and effectively
Strengthen Headway’s tech talent brand by ensuring an exceptional, consistent candidate experience across every touchpoint

Benefits

Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development