Director, Strategic & Corporate Events

RingCentral

About The Position

The Director of Strategic & Corporate Events is responsible for setting and executing RingCentral’s global strategy for strategic, corporate, and high-impact customer events. This role owns the event portfolio end-to-end from long-range planning and executive alignment through delivery, measurement, and optimization to ensuring events materially influence pipeline, revenue, customer engagement, and brand perception. This leader partners closely with executive leadership, Marketing, Sales, Business Development, Product, and regional teams to deliver scalable, repeatable, and measurable event programs that support RingCentral’s growth priorities and go-to-market strategy.

Requirements

8–12+ years of experience leading strategic events and integrated marketing programs, preferably within high-growth B2B technology or SaaS.
Proven experience owning large-scale, high-visibility events with direct pipeline and revenue impact.
High level of business and analytical acumen with the ability to interpret data, derive insights, and influence decision-making.
Experience with event and marketing platforms (e.g., RingCentral Events, Chili Piper, mobile apps).
Strategic thinker with the ability to zoom out for vision and zoom in for execution.
Thrives in fast-paced, ambiguous environments; highly collaborative and proactive.
Exceptional communication skills, including executive presence and stakeholder management.
Demonstrated ability to operate effectively within a global, matrixed organization.
Strong organizational, prioritization, and project management skills; able to manage multiple high-priority initiatives simultaneously.
Sense of humor and resilience under pressure.
Bachelor’s degree required.

Nice To Haves

Strong background in virtual and hybrid events, ideally with RingCentral Events (formerly Hopin); bonus for experience running roadshow or multi-city customer conferences.

Responsibilities

Own the global strategic and corporate events strategy, including flagship owned events, executive programs, customer conferences, and priority sponsored events.
Develop and maintain a rolling 12–18 month enterprise event roadmap, aligned to corporate priorities, GTM motions, customer lifecycle stages, and regional needs.
Define event charters, success criteria, and target audiences, ensuring each event has a clear purpose, differentiated value proposition, and measurable business outcome.
Serve as the point of accountability for event performance, experience quality, and ROI.
Act as a trusted partner to senior leadership, aligning event strategy with company objectives and advising on where events can best influence pipeline, retention, and expansion.
Partner with Marketing, Sales, Business Development, Product, and Customer Success to ensure events are fully integrated into broader campaigns and sales motions.
Build and sustain strong relationships with internal and external stakeholders, proactively managing expectations and resolving competing priorities.
Lead the design and delivery of best-in-class event experiences that showcase RingCentral’s products, innovation, and brand.
Collaborate with Brand and Creative teams to develop compelling event environments, booth designs, and experiential moments that drive engagement and memorability.
Oversee speaker strategy, including identification, recruitment, and preparation of executives, customers, and industry thought leaders; provide guidance on storytelling and content development.
Ensure seamless onsite and virtual execution, with clear operational plans, staffing models, and contingency planning.
Establish and own event KPIs and success metrics, spanning experience quality, engagement, and full-funnel impact (MQL, SQL, SAL, pipeline, revenue).
Partner with Marketing Operations to deliver consistent reporting, insights, and executive-level readouts on event performance.
Lead post-event analysis and retrospectives to capture learnings, optimize future programs, and continuously improve ROI and scalability.
Own budgets for RingCentral-owned and strategic events, including forecasting, tracking, and optimization.
Research and secure venues, negotiate contracts, and make data-driven decisions balancing cost, risk, and experience.
Manage agency, vendor, and platform partners to ensure quality, efficiency, and alignment with strategic goals.
Build repeatable frameworks, processes, and playbooks that enable scale across regions and teams.
Partner closely with regional marketing teams to support partner-led, industry-specific, and executive programs, including ancillary events and sales enablement.
Identify opportunities to streamline tools, platforms, and workflows across the event ecosystem.