Director, Strategic Content & Publisher Accounts

CivicScience • Pittsburgh, PA

3d • Remote

About The Position

CivicScience is seeking a Director, Strategic Content/Publisher Accounts to support the growth and maintenance of our content/publisher partner ecosystem. This is a mid-career opportunity for someone eager to leverage their account management experience and expand their business development skills.
As a member of our Publisher Development team, you will identify, onboard, and support media publishers that contribute to CivicScience’s data collection network. Along with managing and expanding existing partnerships, your efforts will focus on outreach, research, partner coordination, and cross-functional initiatives that directly impact the scale and quality of our data solutions.
This role is ideal for a motivated self-starter who thrives in a fast-paced, collaborative environment and is looking for career growth in media, partnerships, and/or SaaS business development.

Requirements

• 7+ years of experience in business development, account management, and/or partnerships
• Well-versed in current and emerging content distribution channels
• Strong communication and organizational skills
• Comfortable with outreach, relationship-building, and internal coordination
• Experience with CRM systems (Hubspot; Salesforce)
• Ability to thrive in a fast-paced, collaborative environment

Responsibilities

• Account Coordination: Manage day-to-day communication with existing partners to ensure satisfaction, answer questions, and flag opportunities or issues to senior staff
• Reporting & Documentation: Maintain CRM records, prepare partner summaries, and track performance metrics across the publisher portfolio
• Partner Onboarding: Facilitate the onboarding process for new publisher partners, including coordination of technical integration, resource sharing, and internal hand-offs
• Outreach & Relationship Support: Assist with outbound communications and initial engagement with potential media partners. Help coordinate meetings, demos, and follow-ups alongside senior team members
• Partner Research & Prospecting: Support the identification and evaluation of new publisher partnership opportunities through market research, list-building, and competitive analysis
• Cross-Functional Collaboration: Work with internal stakeholders (e.g., Product, Data, Marketing) to help ensure smooth partner experiences and support broader go-to-market initiatives
• Industry Learning & Development: Stay informed about trends in media, publishing, content creation, new distribution channels/platforms, and ad tech. Bring new ideas to the team and participate in ongoing training and development opportunities

Benefits

• Company paid medical, dental, and vision premiums for you and your legal dependents
• Company paid life insurance plus short- & long-term disability coverage
• Flexible spending accounts for medical and dependent care
• Employee assistance programs
• Unlimited PTO
• 401(k)
• Travel and educational opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed