Director, Strategic Accounts (Aggregators)

Kaseya Careers•Miami, FL

About The Position

Kaseya ® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve. Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture. Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers. Role Summary The Director of Strategic Accounts is responsible for leading and scaling engagement with MSP aggregators and multi-entity strategic customers. This role oversees strategy, execution, and outcomes for a defined portfolio of high-value accounts, with a focus on customers influenced by private equity, M&A activity, and portfolio complexity. This position provides leadership to Strategic Account Managers and serves as the primary escalation point for complex commercial, operational, and customer-facing initiatives.

Requirements

8+ years of experience in software or cybersecurity sales environments
Prior people leadership experience within sales or account management teams
Experience managing complex, multi-stakeholder enterprise or strategic accounts
Strong communication and executive presence

Nice To Haves

Experience working with PE-backed organizations, MSPs, or M&A-driven customers
Background in cybersecurity, IT services, or SaaS platforms
Technical foundation through prior experience, education, or certifications

Responsibilities

Own strategy and performance for assigned aggregator and multi-entity Strategic accounts
Lead, coach, and develop Strategic Account Managers supporting these accounts
Establish executive-level relationships with customer leadership, including operational and technical stakeholders
Drive expansion, standardization, and retention initiatives across multi-entity environments
Provide oversight and guidance on deal strategy and commercial positioning
Serve as the primary escalation point for Strategic account issues and opportunities
Manage MDF planning and execution for assigned Strategic initiatives
Partner cross-functionally with internal teams to align resources and outcomes

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