Director, Specialist Sales, Services Business Development-Loyalty Programs
About The Position
Overview We are looking for a truly exceptional strategic sales professional to join our Loyalty & Personalization Consulting practice in North America. Our Practice is one of the fastest-growing businesses within Mastercard and we are looking for someone to fuel our growth in the region by continuing to drive Business Development in the region. In this role, you will work closely with clients to understand how our professional services can be tailored to projects that help them achieve their ambitions to drive customer loyalty. This entrepreneurial role is a great opportunity to shape the direction of our regional practice. Role •Drive growth: Continue to drive the growth of our business in North America, with a specific focus on the Financial Institutions vertical by identifying and developing new client relationships, and growing our existing relationships •Provide expertise: Develop a deep understanding of our loyalty consulting services as well as broader industry trends to tailor our services to match client needs •Own the sale: Responsible for the sale of our loyalty consulting services including defining the scope, finalizing the price, all done in collaboration with our partners across Sales and Consulting Delivery •Lead clients: Cultivate lasting relationships with senior clients (VP+) at leading brands, becoming a trusted partner who can be relied upon to deliver sound advice throughout the sales process and during project delivery. This is a unique role where you will balance both Sales and relationship management responsibilities during the delivery of select engagements •Collaborate effectively: Work in close collaboration with our partners in the region across Sales, Delivery, and Product to ensure we are bringing the best of Mastercard to our clients •Sales Pipeline management; accountability of running and process pipelines All About You: •Experience in loyalty, CRM, digital marketing, and/or personalization at an established brand and/or top consulting firm • Experience working as a consultant or other professional services role with experience selling within the Financial Institutions vertical •Strong executive presence with experience working with regional and multi-national company executives •Demonstrated expertise in securing internal buy-ins and adeptly navigating a complex matrix organization •Ability to break down and communicate complex ideas in dynamic situations •History of navigating ambiguity in an unstructured, high-growth environment •Understands and can speak to the interaction between business and technology •High level of entrepreneurship, creativity, ownership, and business acumen Job Posting Window Posting windows may change based on the volume of applications received and business necessity. Candidates are encouraged to apply expeditiously. To find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.
Requirements
- Experience in loyalty, CRM, digital marketing, and/or personalization at an established brand and/or top consulting firm
- Experience working as a consultant or other professional services role with experience selling within the Financial Institutions vertical
- Strong executive presence with experience working with regional and multi-national company executives
- Demonstrated expertise in securing internal buy-ins and adeptly navigating a complex matrix organization
- Ability to break down and communicate complex ideas in dynamic situations
- History of navigating ambiguity in an unstructured, high-growth environment
- Understands and can speak to the interaction between business and technology
- High level of entrepreneurship, creativity, ownership, and business acumen
Responsibilities
- Drive growth: Continue to drive the growth of our business in North America, with a specific focus on the Financial Institutions vertical by identifying and developing new client relationships, and growing our existing relationships
- Provide expertise: Develop a deep understanding of our loyalty consulting services as well as broader industry trends to tailor our services to match client needs
- Own the sale: Responsible for the sale of our loyalty consulting services including defining the scope, finalizing the price, all done in collaboration with our partners across Sales and Consulting Delivery
- Lead clients: Cultivate lasting relationships with senior clients (VP+) at leading brands, becoming a trusted partner who can be relied upon to deliver sound advice throughout the sales process and during project delivery. This is a unique role where you will balance both Sales and relationship management responsibilities during the delivery of select engagements
- Collaborate effectively: Work in close collaboration with our partners in the region across Sales, Delivery, and Product to ensure we are bringing the best of Mastercard to our clients
- Sales Pipeline management; accountability of running and process pipelines
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
