Director, Solutions Engineering

BetterUp•Austin, TX

63d•Hybrid

About The Position

Let's face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can't cram it all in here, but you'll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you've ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. This makes for a remarkably focused and fulfilling work experience. Frankly, it's not for everyone. But for people with fire in their belly, it's a game-changing, career-defining, soul-lifting move. Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. If that sounds exciting-and the job description below feels like a fit-we really should start talking. We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Arlington, VA metro area. Please ensure you can realistically commit to this structure before applying. As our Director of Solutions Engineering, you'll be the architect of a new, business-critical function that bridges customer ambition with technical possibility. This is a role for a builder: someone who can roll up their sleeves, build up a team, and embed technical excellence into every part of the enterprise sales journey. You'll work hand-in-hand with Sales, Product, Engineering, and Customer Success to make sure our largest customers not only say "yes" - but launch smoothly, securely, and with confidence.

Requirements

10+ years in enterprise SaaS, including 5+ leading Solutions Engineering or Technical Sales teams
A track record of scaling SE orgs from startup to maturity in high-growth environments
Deep knowledge of enterprise integrations, APIs, data architecture, and security frameworks
Experience partnering closely with Sales, Product, and Engineering to deliver customer impact
Executive presence and the ability to communicate clearly with both technical and business audiences
A builder's mindset and bias for action.
Comfort navigating ambiguity and leading through change with confidence and clarity

Nice To Haves

Background in HR Tech, HCM, or related enterprise platforms (preferred but not required)

Responsibilities

Build the Solutions Engineering team from the ground up. Define team structure and hiring profiles.
Create demo standards, playbooks, and reusable technical templates to streamline pre-sales engagement
Embed SEs into strategic enterprise deals to drive discovery, demo execution, and technical win rates
Reduce evaluation timelines and accelerate enterprise deployment velocity across high-stakes deals
Partner cross-functionally to ensure platform readiness, data security, and smooth customer onboarding
Represent the technical voice of the field in GTM leadership forums and roadmap discussions
Build strong relationships with customer CTOs, CIOs, and InfoSec leaders to support trust and solution alignment