Director Social Services - Magnolia Gardens

Urban Resource Institute • New York, NY

5d • $65,000 - $70,000

About The Position

The Director of Social Services has oversight of all aspects of the social services and case management components of the program.

Requirements

• Licensed Clinical Social Worker (LCSW) required.
• A minimum of three years' supervisory experience in a social service capacity, preferably in the field of homeless services.
• Familiarity with DHS and OTDA regulations.
• Must be able to relate to people at all levels of the organization and work well as a team member.
• Demonstrated sensitivity and experience with and/or knowledge of homelessness within disenfranchised communities including individuals who identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance abuse and/or mental health issues.
• Familiarity with DHS regulations and DHS Cares Reporting.
• Must have excellent communication skills, the ability to write and record case documentation, and skills in group counseling.
• Must have working knowledge of family issues and be sensitive to the needs of homeless families.
• Skilled in Microsoft Office applications.
• Will be required to read printed and handwritten materials.
• Will be required to use computer mouse and keyboard.
• Will be required to read information on computer screen.
• Must be able to sit for extended periods of time.
• Must be able to enter information in digital forms and spreadsheets.
• Must be able to lift 10 pounds at times, occasionally reach and bend.
• May require occasional work outside established working hours, including evenings and weekends.

Nice To Haves

• Bi-lingual, Mandarin or Spanish preferred.

Responsibilities

• Direct overall management of the social service component to ensure that all contractual obligations are met.
• Ensure that the program structure and design foster an environment, which facilitates the assessment and support of client needs.
• Ensure that the social service team provides comprehensive quality services.
• Develop an internal compliance and quality assurance plan to monitor program activities including regular chart reviews.
• Monitor and track all activities related to staff and client responsibilities in the DHS Cares system.
• Provide supervision and guidance to LMSW and MSW (Social Workers/Client Care Coordinators) and the social service team.
• Conduct relevant internal training to enhance staff skills.
• Schedule appropriate external training as needed to support staff development.
• Develop and maintain a working relationship with funding sources and other stakeholders (DHS, OTDA).
• Prepare, coordinate and ensure that all reports are accurate and submitted in a timely manner to DHS and other sources as appropriate.
• Attends funder's meetings, training, and presentations.
• Represent the program director at meetings as required and assume responsibility for the program director's duties in their absence.
• Develop as needed, implement and maintain consistent policies and practices regarding program management, client services and other agency protocols.
• Perform other duties as assigned by the Program Director.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 251-500 employees