Director, SC Operations Support

GXO Logistics • Southaven, MS

1d

About The Position

As the Director, Supply Chain Operations Support, you will lead strategic growth and operational enablement initiatives across the GXO Direct network, aligning enterprise objectives with scalable execution. You will drive business expansion through cross-functional leadership, governance oversight, and disciplined performance management, while optimizing capital investments, enhancing customer outcomes, and delivering financial, operational, and quality targets. This role will serve as a catalyst for continuous improvement, Lean transformation, and innovation, ensuring GXO’s supply chain operations remain agile, compliant, and positioned for long-term growth.

Requirements

• 7+ years of leadership experience in supply chain, logistics, or operations management
• Proven track record in strategic planning, program execution, and P&L responsibility

Nice To Haves

• Bachelor’s degree; MBA or advanced degree preferred
• Certifications in Six Sigma, Kaizen, or other process improvement methodologies
• Deep expertise in vertical supply chain and emerging logistics technologies
• Ability to influence at all levels, negotiate complex agreements, and drive change in dynamic environments
• Strong analytical and financial acumen with the ability to translate insights into actionable strategies
• Demonstrated success in leading large-scale initiatives and delivering measurable results

Responsibilities

• Set strategic direction for growth initiatives, aligning with enterprise objectives and market opportunities
• Drive business development and account expansion through innovative solutions, contract optimization, and strategic partnerships
• Ensure governance and compliance across contractual obligations, risk management, and customer satisfaction
• Oversee capital investment strategies and asset deployment to maximize ROI and operational efficiency
• Lead cross-functional programs to enhance performance and scalability within the GXO Direct network
• Deliver annual financial, operational, and quality targets through disciplined execution and continuous improvement
• Champion Lean principles and cultural transformation, fostering diversity and a high-performance environment focused on innovation
• Define and monitor KPIs, establish performance frameworks, and remove barriers to achieve organizational objectives

Benefits

• full health insurance (medical, dental and vision)
• 401(k)
• life insurance
• disability
• opportunity to participate in a company incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees