Director, Sales & Strategic Accounts - Americas

Proserv•Houston, TX

19h

About The Position

Proserv is a global controls technology company with a heritage stretching back more than 60 years. They provide industry-leading solutions to improve the reliability, optimise the performance and extend the life of critical infrastructure across the energy sector. The Director of Sales & Strategic Accounts, Americas is a pivotal member of Proserv’s senior leadership team, driving revenue growth and leading a high-performance sales team across the Americas region. As one of Proserv’s largest and most strategically significant markets, this role is central to the company’s global growth strategy, shaping commercial direction, building key customer partnerships, and accelerating long-term business success. This role will report directly into the executive leadership team and will be a key contributor to the global direction of the business. The candidate should be comfortable with Proserv’s FRESH values and expectations of leadership behavior at all levels and should be recognised as living and demonstrating those behaviors.

Requirements

Bachelor’s degree from an accredited college/university in Engineering or similar, or equivalent experience in lieu of degree.
Minimum five (5) years’ Sales Director / Sales Team management experience in the Oil & Gas industry.
Minimum of ten (10) years’ Oil and Gas experience.
The ability to develop communications strategies that support business objectives.
Excellent understanding of the services and products available in the oil and gas industry.
Excellent writing, public speaking, organizational and interpersonal skills.
Knowledge of marketing, advertising, tradeshow / event marketing, media relations, collateral materials, social media, inter/intranet strategy development.
Excellent project management and execution skills.
Self-motivated, confident, energetic, and creative.
Ability to manage a high performing sales team through goal setting and effecting continuous improvement.
Working knowledge of PC based software tools, including ERP systems, MS office and Outlook.
Strong understanding how to manage Frame Agreements that include expanding the scope of supply for Proserv.

Nice To Haves

Master’s degree preferred
Heavy exposure to Subsea Production systems

Responsibilities

Build and nurture long-term relationships with key decision-makers in strategic accounts to drive customer satisfaction, retention, and revenue growth.
Develop in-depth knowledge of clients’ business objectives, industry trends, and competitive landscape to anticipate and address needs proactively.
Monitor accounts to support in identification of potential issues arising, be a point of contact for escalation and support resolution management of client issues.
Manage a highly performing multi-business unit sales team to deliver against agreed regional and business unit targets.
Foster a culture of continuous learning and improvement within the team.
Support recruitment, training, and performance management within the team to build a highly effective sales organization.
Collaborate with internal stakeholders to enhance the customer experience, address service gaps, and ensure seamless delivery.
Act as a voice for the customer, providing feedback to influence product roadmaps and marketing strategies.
Partner with finance to forecast revenue, manage account budgets, and track key financial metrics.
Conduct ongoing market analysis to identify trends and assess the competitive landscape.
Use insights to develop and adapt strategies for customer engagement and business expansion.
Establish benchmarks and best practices for sales growth, sharing insights and learnings across the sales organization.
Perform other duties and responsibilities as assigned.