Director, Sales Partner and Enablement

Zillow

11d•Remote

About The Position

About the team The Sales Enablement team equips Zillow’s go‑to‑market organization with the playbooks, training, tools, and insights they need to sell with consistency and impact. We partner closely with Zillow Preferred partners (i.e. real estate agents and Team Leads), Zillow Pro (including Follow Up Boss), and Zillow Home Loans to align messaging, improve field and partner agents readiness, and turn strategy into repeatable execution. Our scope includes new‑hire onboarding and continuous learning, content and pitch standardization, readiness programs for launches, CRM and sales‑system best practices, and outcome measurement (ramp time, adoption, win rate, and productivity). We work cross‑functionally with Sales Operations, Marketing, Product, and Finance to simplify the path from idea to adoption so field teams can focus on customers and deliver results. About the role Zillow is looking for a Director of Enablement to architect and lead a unified enablement strategy across the Zillow Preferred ecosystem. This is a uniquely exciting opportunity for a senior enablement leader who wants to build an ambitious, multi-layer enablement model that supports: Our internal Growth Advisors (GAs): Our partner-facing account managers who coach and support real estate teams on Zillow Our brokerage partners: The real estate team leaders and managers who run high-performing businesses and drive team-wide adoption of Zillow workflows Their agents: The frontline professionals meeting buyers, writing offers, coordinating financing, and ultimately using Zillow’s tools to serve consumers This role sits at the center of a unique business model where Zillow doesn’t just enable our own sales organization - we also enable the partner ecosystem our business depends on. You will build the systems, programs, content, and experiences that help all three groups understand how to work with Zillow, adopt the Preferred model, and deliver a consistent, trusted experience to homebuyers. This leader will partner deeply with Sales, B2B Marketing, Brand, Events, Zillow Home Loans, Product Marketing, and Learning & Development, ensuring every message, training, and field touchpoint ladders up to one cohesive narrative for Zillow Preferred.

Requirements

10+ years of experience across sales enablement, partner enablement, go-to-market strategy, channel ecosystems, or field operations — ideally in industries with complex stakeholder networks (e.g., marketplaces, SaaS, financial services, franchising, real estate, or B2B2C models).
Proven success enabling multiple audiences simultaneously — such as internal sales teams, partner organizations, and customer-facing practitioners — with the ability to tailor messaging and training to distinct roles and skill levels.
Experience scaling a business or function during periods of growth, including building new systems, standing up repeatable processes, maturing programs from 0→, and navigating organizational complexity while maintaining clarity and focus.
Expert at turning complexity into clarity, with a track record of building playbooks, frameworks, and training systems that are simple, repeatable, and easy for the field - and partners - to adopt.
Exceptional communicator and storyteller who can synthesize technical product details, operational workflows, and partner needs into a single, compelling field narrative.
Experienced operator who has partnered deeply with Marketing, Brand, Events, Product, and Learning & Development organizations to build unified customer-facing experiences and coordinated GTM activation.
Strong people leader with experience hiring, developing, and scaling multidisciplinary teams (e.g., instructional designers, content creators, field activation managers, trainers) and known for driving high standards of quality, clarity, and execution.
Deeply empathetic to field dynamics and partner realities, with practical understanding of relationship-driven businesses (e.g., real estate, lending, professional services) and how behavior changes at the point of execution.
Analytical and outcomes-oriented, with experience defining KPIs, measuring enablement impact, and using data to prioritize and refine programs.
Comfortable with ambiguity and change, energized by the challenge of building new systems and shepherding teams through rapid evolution.