Director, Sales Engineering

Symbiotic Services•New York, NY

17d•$154,000 - $230,000•Hybrid

About The Position

Symbiotic Services is seeking a dynamic and experienced Director of Sales Engineering to lead and scale a high-performing pre-sales team for a fast-growing SaaS client specializing in secure BYOD work environments. This role is ideal for a hands-on technical leader ready to build out a strategic sales engineering function from startup stage to scalable enterprise.

Requirements

8+ years in Sales Engineering or Pre-Sales roles in SaaS, with 3+ years leading SE teams.
Proven track record scaling Sales Engineering functions in high-growth environments.
Strong technical sales acumen with ability to map complex solutions to business needs.
Experience engaging with C-level executives and technical buyers (CISO, CTO, Architects).
Ability to implement performance metrics and optimize team workflows.
Proficiency with CRM tools (Salesforce, HubSpot) and demo/POC management tools.
Excellent communication, leadership, and organizational skills.
Entrepreneurial mindset with comfort in ambiguity and change.

Responsibilities

Build, lead, and mentor a world-class Sales Engineering team.
Develop repeatable frameworks, playbooks, and training programs to drive technical sales excellence.
Align team structure and resourcing with growth goals across Mid-Market and Enterprise segments.
Ensure technical execution during discovery, demos, architecture design, and POCs.
Define and track KPIs such as win rate, sales velocity, and technical evaluation success.
Act as a strategic partner to Sales, Product, and Engineering leadership.
Maintain high-level involvement in strategic deals and act as an escalation point.
Build demo environments and tools that enable compelling technical evaluations.
Communicate market feedback and competitive insights to Product for roadmap alignment.