Director, Sales Engineering
About The Position
Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We have offices in San Francisco and San Diego for those who prefer hybrid or office settings. Oura employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations. Oura is seeking a Sales Engineering Director to scale our commercial business across healthcare, wellness, and human performance accounts. You will be a foundational leader - operating as a high-impact strategic individual contributor with the long-term potential to build a team. Your mission is to drive revenue by personally leading technical discussions for complex accounts while architecting the resources and documentation that empower our broader sales team to navigate technical conversations independently. You will act as the connective thread between our Engineering, Product, and Merchant Experience teams - ensuring commercial solutions are technically viable, scalable, and aligned with Oura’s mission to deliver a seamless customer and member experience.
Requirements
- 10+ years of experience in sales engineering, solutions architecture, customer/partner engineering, or other relevant technical sales experience..
- Strategic IC mindset: You are energized by "doing the work” - leading discovery, running demos, and solving technical hurdles personally - while possessing the experience to lead a team in the future.
- Technical content development: A proven record of authoring technical requirement docs, integration guides, and customer-facing enablement materials.
- High-stakes communication: Exceptional verbal skills with a track record of translating complex technical architecture for both C-suite executives and developers.
- Deep technical fluency in hardware (wearables), software (mobile/web), APIs, and logistics/fulfillment infrastructure.
- Health-Tech Integration: Experience connecting hardware/API solutions to third-party ecosystems, including middleware providers, EMRs, or corporate wellness platforms.
- Privacy & compliance fluency: Experience navigating health-tech standards (HIPAA, GDPR) and the technical sensitivities of handling biometric data.
- Cross-functional agility: Proven success aligning Engineering, Product, and Operations to solve customer problems.
Nice To Haves
- Experience in wearables, biometrics, or related healthcare or human performance industry.
Responsibilities
- Master the Oura ecosystem, maintaining deep expertise in wearable hardware, mobile apps, data analytics platforms, APIs, and fulfillment pathways to drive technical wins.
- Lead technical discussions for strategic commercial customers, serving as the primary expert on Oura’s hardware, software, and API capabilities.
- Develop a "Technical Sales Playbook" including self-serve integration guides, FAQs, and documentation to streamline transactional sales.
- Ensure technical continuity post-contract by partnering with Customer Success and Implementation teams to drive seamless hand-offs and a consistent partner experience.
- Bridge cross-functional gaps by partnering with Engineering and Product to resolve complex technical requirements for enterprise deals.
- Translate field insights into product requirements, providing a critical feedback loop to internal teams based on customer technical needs.
- Scale the Commercial Sales Engineering function, establishing best practices and identifying future headcount needs as the business grows.
Benefits
- Competitive salary and equity packages
- Health, dental, vision insurance, and mental health resources
- An Oura Ring of your own plus employee discounts for friends & family
- 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
- Paid sick leave and parental leave
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
