Director Revenue Systems & Planning

Alaska Airlines • Seatac, WA

38d • Onsite

About The Position

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary The Director, Revenue Planning provides long-term strategy and leadership to a team responsible for the systems that define and implement Alaska Air Group's pricing and inventory decisions, for both coupon revenue (75% of the company's total) and multiple streams of ancillary revenue. This highly-leveraged role establishes strategic goals and direction for a team of individual contributors to continually evolve and improve the capabilities of the systems and tools used within the revenue management organization. The Director, RM also closely collaborates with other senior leaders at the company and at its vendors, overseeing multi-year projects from RFP to implementation, pushing the company towards achieving its long-term revenue objectives.

Requirements

• 8 years of experience in airline pricing, revenue management, forecasting, analytics, reporting or related area.
• 5 years of leadership experience, with at least 2 of those years directly leading people.
• Bachelor's degree with a focus in mathematics, finance, economics, or related field; or an additional two years of relevant training/experience in lieu of this degree.
• Demonstrated knowledge of statistical and analytical modeling.
• Accomplishments in conducting complex analysis and cross-divisional projects to deliver results.
• Advanced proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
• Demonstrates excellent initiative, accountability, and project management skills.
• Goal-oriented, with a bias for action and the ability to manage multiple projects in a fast-paced environment.
• Ability to execute actions through effective and transparent communication and provide performance results and feedback to all levels of the organization.
• Ability to remain focused on results while prioritizing competing goals and interests.
• High school diploma or equivalent is required.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Nice To Haves

• Advanced experience with database tools (e.g., SQL, Python, Databricks).
• Deep knowledge of airline fare filing, distribution, and demand forecasting technology & processes.
• Experience managing vendor relationships, including vendor selection.
• Demonstrated ability to interact with all levels of management cross-divisionally.

Responsibilities

• Sets the long-term strategies and objectives for technology systems in Alaska Air Group's Revenue Management portfolio. Defines the goals, milestones, and requirements for major projects in the Revenue Management space.
• Leads team responsible for ensuring the health and performance of current Revenue Management systems and processes remains strong. Establishes the priorities for direct reports to deploy and evolve tools in multiple domains (e.g. Dynamic Pricing, Revenue Integrity, Revenue Management Systems), with the objective of producing continuous improvement in revenue production.
• Works cross-functionally with leaders in IT Services, Enterprise Project Management, eCommerce, Finance, Accounting, Change Management, external vendors, and other stakeholders to secure and prioritize resources for major revenue driving initiatives - such as moving towards a single Revenue Management System, enabling Dynamic Pricing, or transitioning to Network Inventory Controls - ensuring that they are delivered on-time, do not disrupt guest or employee interactions with internal tools, and produce the required returns.
• Designs and implements innovative solutions to create and adjust Alaska Air Group's ongoing revenue forecasts and budgets. Collaborates with Commercial Analytics team to publish results at various grains in enterprise-wide reporting. Works with Data Science team and other subject matter experts to continually improve forecast accuracy.
• Oversees testing and measurement practices withing Pricing & Revenue Management teams to ensure robust results using advanced statistical and analytical practices; collaborates with other teams in Finance, Commercial Analytics, and Data Science to optimize the measurement of various department tactics and owns the reporting of initiative valuations.
• Prepares and presents business cases to key stakeholders and executive leadership that influence strategy, tactical objectives, and business results across the company.
• Develops people through effective performance management and ongoing feedback, focusing on fostering strategic and systems thinking, development of talent, and succession planning across teams and disciplines.
• Shapes culture of the team through action, presence, and reinforcement of behaviors.
• Serves as the voice of Alaska Air Group at industry forums with a strong and clear future vision and evaluates / adopts technology to enhance Alaska Airlines and Horizon Air's competitive advantage.
• Develops scientific thinking within the RM team to ensure coverage and succession in technology advancements and initiatives.

Benefits

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air with high priority status
• Select number of confirmed travel credits provided annually
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Air Transportation
• Number of Employees: 5,001-10,000 employees