Director Revenue Cycle Applications

Grady Health System•Atlanta, GA

41d

About The Position

Grady Health System offers many career paths for experienced professionals. Whether you have many years of experience or are in the early stages of your career, you can find a rewarding career at Grady! JOB SUMMARY: The Director of Revenue Cycle Applications provides strategic and operational leadership for technology solutions that drive revenue cycle efficiency and accuracy the health system. This role oversees the implementation, optimization of enterprise applications-including Epic modules (HB, PB, Cadence, Prelude, Grand Central, HIM)-while ensuring seamless data exchange within the organization between Epic and disparate systems, devices and external partners. The Director will collaborate with revenue cycle leadership, IT, clinical operations, and external vendors to optimize workflows, enhance patient access and financial performance, and support organizational goals of quality, compliance, and sustainability.

Requirements

Bachelor's degree in Information Systems, Healthcare Administration, Business, or related field required
In lieu of a degree, a minimum of eight (8) years of relevant professional experience, with at least five (5) of those years in a leadership or supervisory capacity within the specified field.
Eight (8) or more years of job-related experience including Including (3+) years of leadership experience
Minimum 8-10 years of progressive experience in healthcare IT, with at least 3-5 years in leadership roles.
Proven expertise in Epic revenue cycle and patient access modules (HB, PB, Cadence, Prelude, Grand Central, HIM).
Demonstrated success leading large-scale Epic implementations, upgrades, and optimization projects.
Track record of driving operational improvements in revenue cycle performance, billing accuracy, and patient access

Nice To Haves

Master's Degree in Information Systems, Healthcare Administration, Business, or related field
Epic certification(s) in at least one core revenue cycle module (HB, PB, Cadence, Prelude or Grand Central) preferred
Experience with Epic Gallery preferred
Including 5 years of leadership experience
Minimum 8-10 years of progressive experience in healthcare IT, with at least 3-5 years in leadership roles.
Proven expertise in Epic revenue cycle and patient access modules (HB, PB, Cadence, Prelude, Grand Central, HIM).
Demonstrated success leading large-scale Epic implementations, upgrades, and optimization projects.
Track record of driving operational improvements in revenue cycle performance, billing accuracy, and patient access

Responsibilities

Develop and execute the roadmap for revenue cycle applications in alignment with organizational goals.
Provide leadership to teams supporting Epic HB, PB, Cadence, Prelude, Grand Central, HIM applications.
Partner with Finance, Revenue Cycle, Clinical, IT, and Compliance leadership to ensure technology enables operational efficiency and revenue integrity.
Oversee system design, build, testing, implementation, and ongoing support for Epic revenue cycle and access modules.
Ensure regulatory compliance (HIPAA, CMS, Joint Commission, etc.) and optimize audit readiness across applications.
Lead teams in identifying and resolving system and workflow issues impacting revenue capture, billing, coding, and collections.
Engage stakeholders to define requirements, prioritize initiatives, and ensure system alignment with business objectives.
Establish and participate in IT governance structures, ensuring effective communication and decision-making across revenue cycle, IT, and clinical operations.
Build strong vendor partnerships and manage third-party contracts related to Epic and third party platforms.
Monitor emerging technologies, regulatory changes, and industry trends in revenue cycle and interoperability.
Implement performance dashboards and KPIs to track financial, operational, and technical outcomes.
Drive continuous improvement initiatives to reduce denials, improve patient experience, and maximize reimbursement.