Director, Retail Pharmacy and Trade Operations

Medtronic • Northridge, CA

2d • $164,000 - $246,000

About The Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life At Medtronic Diabetes, we’re transforming how patients access and experience care. We’re seeking a Director of Retail Pharmacy and Trade Relations to lead our pharmacy and distribution strategy, forging partnerships that make life-changing technologies more accessible to people living with diabetes. This role offers the opportunity to define the vision, build the strategy, and lead the team that will shape how Medtronic engages with pharmacies, wholesalers, and other trade partners—enhancing the patient experience and ensuring seamless access to our therapies. As patient expectations evolve, from convenience in fulfillment to high-touch clinical support, this leader will guide Medtronic’s pharmacy value proposition today and into the future. This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.

Requirements

• Established relationships with wholesalers, retail chains, and independent pharmacies
• Demonstrated success as a contract negotiator and in managing complex partnerships.
• Proven leadership of cross-functional teams and delivery of strategic initiatives.
• Strong analytical, organizational, and project management skills.
• Excellent communication and relationship-building abilities.
• Positive, solutions-oriented, customer-first mindset
• Knowledge of U.S. pharmacy and trade regulations governing pharmaceuticals and medical devices.
• 5+ years dedicated to pharmacy services, trade operations, or related roles working for pharmaceutical or medical device company
• Bachelor's degree and 10+ years of relevant experience with 7+ years of managerial experience Or, advanced degree and 8+ years of relevant experience with 7+ years of managerial experience

Responsibilities

• Establish the vision and strategic framework to deliver innovative, best-in-class distribution and patient access models.
• Develop and implement Medtronic Diabetes’ retail pharmacy strategy to strengthen patient connectivity and enhance the overall care experience.
• Drive launch excellence in the trade channel by ensuring readiness across diverse stakeholders for both new product launches and in-market portfolio.
• Partner with Market Access leadership to anticipate and address policy and payer changes impacting patient access.
• In collaboration with IT, create data-driven dashboards and analytics tools to synthesize complex pharmacy data into actionable insights for decision-making, forecasting, and performance measurement.
• Build and maintain strong cross-functional partnerships across commercial, finance, customer service, pharmacy operations, distribution, and market access.
• Lead and expand Medtronic’s external relationships with retail pharmacies, wholesalers, vendors, and other strategic trade partners.
• Recruit, coach, and develop team members, fostering an inclusive culture of innovation, growth, and professional development.

Benefits

• Medtronic offers a competitive Salary and flexible Benefits Package
• A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees