Director Research Training

CoStar • Richmond, VA

8d • Onsite

About The Position

Director, Research Training Location: Richmond, VA (Onsite OVERVIEW CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings for our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. CoStar is the global leader in commercial real estate information, analytics, and news. Commercial Real Estate industry professionals around the globe use CoStar to access the most comprehensive data to make decisions with confidence. CoStar delivers immediate, verified commercial real estate information on over 5.9 million properties across every market. Learn more about CoStar Group. ROLE OVERVIEW At CoStar Group, we uphold our “Best teams anywhere” standard by hiring great people and developing them to deliver world‑class data quality and client experience. The Director, Research Training leads the end‑to‑end learning strategy and execution for the Research organization, ensuring new hires are successfully onboard, managers are equipped to coach, and experienced researchers continue to grow through targeted continuous education. This leader owns the training roadmap, curriculum, governance, and measurement framework across classroom, nest, and continuing education stages. They partner closely with Corporate Training/L&D, Product, IT, Research Operations, and senior Research leadership to align training content to evolving tools and workflows (e.g., Web Enterprise, Classic Enterprise Stack, PRT, Workday learning modules) and drive measurable improvements in data accuracy, timeliness, and client outcomes.

Requirements

• Bachelor’s degree (in‑person, accredited institution) or equivalent; advanced degree a plus.
• 7+ years of experience in learning & development, or adjacent functional leadership; 4+ years leading training teams or large training programs.
• Demonstrated success building end‑to‑end curricula (onboarding → nest → continuing ed) and improving operational KPIs (accuracy, timeliness, client satisfaction).
• Proven change‑management experience and manager enablement.
• Excellent communication skills: ability to coach at all levels and collaborate across Product, IT, Ops, and HR.
• Internal Applicant: Strong mastery of CoStar Research workflows and tools (Web Enterprise, PRT, Classic Stack) and Workday learning administration.

Nice To Haves

• Experience designing role certifications and issuing digital badges; familiarity with UAT and release‑aligned training.
• Background in Commercial Real Estate.
• Track record of international training support (Canada/UK/Spain) and localization.
• Data fluency building training diagnostics and dashboards.

Responsibilities

• Training Strategy & Governance
• New‑Hire Onboarding (Classroom → Nest)
• Continuous Education & Certifications
• Change Management & Adoption
• Program Diagnostics & Analytics
• People Leadership & Stakeholder Management
• Tools, Content & Platforms
• Compliance, Risk & Standards

Benefits

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Extensive initial and ongoing training, emphasizing commercial real estate principles, internal software applications, and management skills
• Annual Bonus based on goals and targets
• 401k plan with company match and employee stock purchase plan
• Life, legal, and supplementary insurance
• Registered Retirement Savings Plan
• Paid time off
• Tuition reimbursement
• On-site fitness facility

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees