Director, Renewals - CORE

SamsaraTexas City, TX
9d

About The Position

About the role: Renewals are the foundation of a SaaS company’s long-term growth and revenue predictability. As the Director of Renewal Sales, you will lead Samsara’s Core Renewal Sales organization, driving retention, minimizing attrition, and maximizing long-term customer value across our Core segment. Reporting to the VP of Renewal Sales, this leader will manage Renewal Managers and their Renewal Account Executives (RAEs), ensuring consistent attainment of renewal targets while building a high-performance, customer-centric culture within one of Samsara’s most strategic segments.

Requirements

  • 8+ years of experience in SaaS sales, renewals, or account management, with at least 3–5 years leading second-line or multi-layered sales teams
  • Demonstrated success leading managers and driving consistent quota attainment across large, complex portfolios
  • Experience owning retention and renewal metrics in a high-growth, recurring revenue environment
  • Executive-level negotiation experience with complex, multi-year, $1M+ SaaS agreements
  • Proven ability to drive forecasting discipline and operational excellence across distributed teams
  • Strong cross-functional leadership experience with Sales, Finance, Legal, and Customer Success
  • Expertise in Salesforce and forecasting methodologies
  • Exceptional executive presence and communication skills
  • Analytical mindset with the ability to translate data into strategic action
  • High integrity and strong business judgment

Responsibilities

  • Own the Core renewals strategy and execution to achieve and exceed retention and renewal rate targets
  • Lead, develop, and scale a high-performing team of Renewal Sales Managers and RAEs, establishing clear performance expectations and accountability
  • Drive forecast accuracy and operational rigor, ensuring visibility into renewal risk and opportunity 6+ months in advance
  • Partner closely with Sales, Customer Success, Finance, and Legal to align on account strategy, pricing governance, and expansion pathways
  • Engage directly in high-value and complex negotiations to support deal strategy and successful outcomes
  • Develop negotiation frameworks that maximize contract value while protecting long-term customer relationships
  • Monitor portfolio health metrics and identify systemic risk trends, implementing proactive mitigation strategies
  • Build scalable processes and inspection rhythms to improve consistency across the Enterprise renewal motion
  • Hire, coach, and develop top talent, building strong leadership capability across the Enterprise renewals organization
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