Director, Quality Engineering & Business Systems Analysis

IEHP•Rancho Cucamonga, CA

39d•Hybrid

About The Position

The Director of Quality Engineering & Business Systems Analysis oversees the overall quality and engineering operations of the company. This person drives the "Testing Center of Excellence" for the enterprise to enable improved IT solution quality, accelerate delivery, and increase testing collaboration. The incumbent is responsible for Test Automation, Test Data Management, and Test Environment Management of all applications managed by IT internal team and third-party vendors. This role is also responsible to provide strategic leadership to Business System Analyst functions and process improvement initiatives to embed the quality into the software products at early stages of development. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Requirements

A minimum of ten (10) years of Information systems and Quality Assurance experience required
Proven leadership experience, mentoring, and developing a Quality Assurance team at a leadership level
Experience planning and executing end to end testing of integrated systems including validation of the integration layer
Experience writing and executing basic SQL query commands
Experience working with SDLC and Agile/Scrum methodologies
Experience in performing different types of Testing: Black box, GUI, Integration, Regression, Backend, System, End-to-End and User Acceptance Testing
Experience in vendor management
Demonstrated leader in the coordination of cross-functional teams and champion of consistency and task completion
Demonstrated success in achieving new business development goals
Master's degree in Computer Science, Information Management or similar technical field from an accredited institution required
Knowledge of: IT Strategy planning, IT Methodologies/QA Processes, and Automation technologies
Understanding of Automation Tools/ Technologies and Frameworks
Prior Business system Analysis experience
Understanding of EDI X12/HL7
Requirement gathering and Business System Analysis
Strong understanding of: Healthcare issues, information systems, management issues, and current trends
Conceptualizing business strategies while implementing information systems and technology strategic direction
Quality assurance processes and procedures, and the ability to devise methods to enforce quality standards
All aspects of the health care industry
Extensive experience in clinical workflows, IT systems and integrations, federal regulations, and state and federal programs
Strong planning, organization, critical thinking, decision-making and communication (verbal and written) skills
Strong interpersonal skills
Budget management skills
Proven skills in budget preparation fiscal management
Group presentation, leadership, team building, analytical and organizational skills
Robust analytical skills for both existing processes and identifying areas of opportunity
Excellent decision-making, problem-solving, team and time management skills
Proven skills in the development, implementation and execution of strategic plans, the integration of complex projects into existing systems and structures, and the ability to identify future opportunities
Recruit, motivate and manage IT staff members
Proven ability to: Be a leader with a hands-on approach in a complex fast-paced business environment
Present issues and challenges in senior management forums
Work with a team of professionals from various disciplines
Lead through times of change, disruption, and growth
Express action-oriented and creative approaches to IT system issues and problems
Listen effectively, respond to sensitive inquiries or complaints, cope with an ambiguous or changing environment
Effectively prioritize and execute tasks in a high-pressure environment
Create quality standards, tools, and methodologies