Director, QA - Teamfight Tactics
About The Position
As the Director of Quality Assurance for Teamfight Tactics, you will shape and drive the quality vision for one of Riot's fastest-growing global products. You'll be accountable for defining and executing QA strategies that ensure every TFT player experiences a consistently high-quality, globally resonant game. This role is both operational and strategic-you'll lead a team of QA managers and embedded quality professionals across multiple initiatives and regions while also influencing the broader quality culture within TFT and across Riot. You will partner closely with Product, Engineering, Design, Art, and Operations leaders to integrate quality as a core pillar of TFT's ongoing development and delivery. This is a rare opportunity to impact one of the most innovative strategy games in the industry while mentoring and scaling a high-performing QA organization. This role reports to the Senior Director of Operations, TFT.
Requirements
- 10+ years of QA experience, including 4+ years managing QA Managers or multi-team organizations.
- Proven experience owning QA strategy and delivery for complex, multi-platform live service games.
- Deep knowledge of test strategy development, quality measurement, and automation practices.
- Experience managing distributed and remote QA teams across regions.
- Demonstrated success in managing budgets, headcount, and resource prioritization across large teams.
- Effective executive communication and collaboration skills, with a track record of influencing senior leadership.
Nice To Haves
- Experience with hybrid internal/external QA vendor models.
- Familiarity with TFT, strategy games, or systems-heavy live-service games.
- Development and QA experience across platforms: PC, Mobile, Console.
- ISTQB Foundation
Responsibilities
- Define and execute a scalable, long-term QA vision and roadmap that aligns with TFT's operational and product strategies.
- Act as the QA leader for TFT, directly managing QA Managers and overseeing QA professionals globally.
- Own QA org structure, hiring, and resourcing plans, aligned with budget and team growth needs.
- Influence TFT product leaders and cross-functional stakeholders to embed quality considerations throughout the product lifecycle.
- Develop a culture of ownership, accountability, and innovation within the QA discipline.
- Drive the adoption of modern test strategies, automation frameworks, and tooling that support multi-platform development (PC, Mobile).
- Partner with Riot-wide QA leadership to evolve global quality standards and practices.
- Establish and track KPIs and quality metrics that assess product health and guide continuous improvement.
- Contribute to the global QA craft strategy and represent TFT in broader Riot quality forums.
- Be a coach and mentor to QA leaders, investing in their growth and career progression.
- Foster an inclusive and engaging team culture where Rioters do their best work.
- Identify and address capability gaps across the QA team, proactively building future-ready talent pipelines.
Benefits
- Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules.
- We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Industry
Professional, Scientific, and Technical Services
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
