Director, Property Management - Student Housing

Core Spaces

2d•$145,000 - $150,000

About The Position

The Director of Property Management will lead an assigned group of Regional Managers within the Core Spaces Student Housing portfolio. The Director ensures the appropriate strategy and business plan for each asset is in place and provides effective leadership to execute and achieve community operational and financial goals. This operations leader is the ultimate champion of Core’s Values: Push, Grit, Shine, Lift, Grow, Uphold.

Requirements

At least seven (7) years of Property Management experience
Prefer five (5) years as a Regional Manager or above
Student Housing experience is preferred
Bachelor’s Degree is preferred, or in lieu of a degree, 10 years of Property Management experience
Exceptional communication skills, verbal and written, to a variety of audiences
Confidence in their decision-making skills from learned experiences
Display high energy who can successfully influence and lead their team
Execute team-building skills to improve their team’s group dynamics
Strong customer service skills to resolve concerns and celebrate wins
Flexibility to perform in a fast-paced, growing environment

Responsibilities

Provide strategic leadership and oversight to property management teams across the assigned portfolio.
Implement policies and procedures to ensure efficient and effective property operations.
Lead, mentor, and develop Regional Managers and Property Managers to achieve their highest potential.
Recruits and maintains adequate staffing of Regional Managers within their assigned portfolio
Ensure assigned properties are maintained to the highest standards, including maintenance, cleanliness, and curb appeal.
Implement best practices for property operations, resident services, and maintenance.
Oversee the implementation of property management software and other technology tools.
Develop and implement effective marketing and leasing strategies to achieve and maintain high occupancy rates.
Regularly reviews and holds Regional Managers accountable for all portfolio KPIs, including preleasing, occupancy, revenue and rate growth, expense control, NOI achievement, and execution of capex
Develop and manage the annual budget for each property and the overall portfolio.
Monitor financial performance, including occupancy rates, rental income, expenses, and net operating income.
Conduct regular financial reviews and implement strategies to improve financial performance.
Ensure a high level of resident satisfaction through exceptional customer service and community engagement.
Develop and oversee resident programs and events that foster a sense of community.
Address and resolve resident complaints and issues in a timely and professional manner.
Ensure compliance with all local, state, and federal regulations, as well as company policies and procedures.
Oversee risk management efforts, including property safety, security, and emergency preparedness.
Conduct regular audits and inspections to ensure compliance and identify areas for improvement.
Conduct regular training sessions on topics such as customer service, leasing, maintenance, and financial management
Works cross-functionally with the Vice President, Maintenance Operations and Director of CapEx to ensure execution of all critical projects and deferred maintenance, and directs the Regional Managers and Regional Maintenance Supervisors to ensure consistent collaboration and oversight to maintain Community Brand Standards
Regularly reviews and holds Regional Managers accountable for all portfolio KPIs, including preleasing, occupancy, revenue and rate growth, expense control, NOI achievement, and execution of capex
Foster a culture of continuous learning and professional development.
Occasional travel may be necessary as needed
Perform all other duties and tasks as assigned by management
Must be able to complete all physical requirements of this role with or without a reasonable accommodation

Benefits

A culture that provides you with a sense of belonging
Hybrid or remote work options may vary by role to support work-life balance
Competitive pay that values your contributions
Incentives designed to reward your achievements
Paid flexible PTO to disconnect or celebrate life milestones
Paid 14+ holidays, including your birthday, to disconnect and celebrate
Paid Parental Leave that begins after 90 days
Paid volunteer time off to give back to your community
Monthly workshop weeks; fewer meetings & more collaboration
Robust health plan options that begin within at least 30 days of your employment
Monthly phone reimbursement
Wellness allowance and perks, including a yearly subscription to a meditation app
An environment that provides you a voice to share your perspectives
Employee Assistance Program (EAP) for access to confidential support services
Company retirement options including 401(k) + matching & Roth account option