Director, Program Management, People Partner Excellence

Wal-Mart • Bentonville, AR

28d • $90,000 - $180,000

About The Position

The Director, People Partner Excellence leads a global team responsible for delivering scalable, consistent, and future-ready people experiences across Digital & Associate Experience and Corporate Functions. This role will lead through designing, building, maintaining, and scaling a digital approach to this work that will evolve and automate people processes. This role is pivotal in transforming how the People team delivers value, enabling both leaders and people partners to focus on high-impact, strategic work through seamless, data-driven, and efficient experiences.

Requirements

• Bachelor's degree in Business, Human Resources, Legal, or related field and 5 years' experience in project management, compliance, operations management or related area OR 7 years' experience in project management, compliance, operations management, or related area.
• 4 years' experience using intermediate functionality of Microsoft Office.
• 4 years' experience leading cross-functional teams.
• Deep understanding of people processes, digital transformation, and intelligent automation technologies (AI agents, chatbots, workflow automation).
• Proven leader of multidisciplinary, global teams, able to align diverse perspectives and drive outcomes across complex, matrixed organizations.
• Exceptional stakeholder and change leadership skills, with a track record of building trust, influencing across functions, and leading through ambiguity.
• Analytical and data-driven, translating insights into action while maintaining a strong focus on user experience, simplicity, and continuous improvement.
• Demonstrates a strategic design mindset, capable of rethinking and transforming systems to drive greater impact and efficiency
• Identifies and designs low-friction, high-impact solutions that streamline processes and drive efficiency.
• Recognizes how addressing root causes compounds long-term value and can articulate the impact of continuous improvement.

Nice To Haves

• experience developing training curriculum or content
• Managing cross-functional teams
• Managing Large Scale Change Initiatives
• Master's degree in Business Administration or related field
• Retail consulting.
• Walmart experience in Merchandising, Operations, Marketing, or Finance, including at least 2 years in a role requiring strategy development.

Responsibilities

• Act as a trusted advisor to Senior People leaders, aligning people strategies with business goals and driving enterprise-wide talent initiatives.
• Proactively identify needs for the Digital & Associate Experience and Corporate Functions people organization that help to drive smooth delivery of people programs and initiatives.
• Identify, define, and execute the digital strategy, ensuring alignment with organizational goals and Global People's digital transformation roadmap.
• Partner closely with COE's, People teams, and Technology teams to identify opportunities for automation and intelligent augmentation.
• Set and drive strategic execution of people programs across Digital & Associate Experience and Corporate Functions, ensuring alignment with Global People priorities.
• Lead end-to-end program management for key initiatives such as performance management, talent reviews, succession planning, and associate engagement.
• Develop and manage project plans, timelines, and stakeholder communications to ensure timely and effective delivery of cyclical people programs.
• Lead the design, build, and continuous improvement of AI-enabled and digital tools that enhance people processes and associate experiences.
• Collaborate with cross-functional partners to embed digital solutions into existing systems and drive seamless user experiences.
• Ensure all solutions are reliable, secure, and compliant, delivering high-quality, inclusive experiences that reflect the organization's culture and values.
• Use analytics and feedback to refine digital solutions and capabilities to deliver measurable improvements to experience and productivity.
• Stay informed of emerging trends in AI, automation, and technology, integrating innovation responsibly and strategically.
• Drive global adoption of digital solutions by developing strong partnerships as we identify and implement process improvements to increase efficiency and effectiveness of people programs.
• Navigate and influence cross-functional stakeholders, driving alignment and impact.
• Lead change management efforts to support organizational and digital transformation and the adoption of new ways of working in partnership with the Global Org Transformation and Change team.
• Ability to lead through large scale organizational change initiatives, with a willingness to adapt to changes in strategic direction.
• Lead a global team that drive people initiatives and cyclical programs across Digital & Associate Experience and Corporate Functions.
• Foster collaboration across the Digital & Associate Experience and Corporate Functions people organization and COE's to drive solutions through strategic partnership and collaboration.

Benefits

• At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
• Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
• Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: General Merchandise Retailers
• Number of Employees: 5,001-10,000 employees