Director, Professional Services

Belden Inc

57d • $160,000 - $200,000 • Hybrid

About The Position

The
Director, Professional Services Engineering
at
Belden Inc. leads a high-performance team responsible for delivering innovative, customer-centric engineering solutions and services across industrial automation, networking, and cybersecurity domains. This role ensures the successful design, implementation, and support of professional services projects in the Americas, with a strong focus on quality, scalability, and customer satisfaction. The Director will drive operational excellence, foster technical leadership, and align service delivery with Belden’s strategic business goals.

Requirements

• Bachelor’s degree in Engineering, Computer Science, or related field (Master’s preferred).
• 10+ years of experience in professional services, systems integration, or engineering consulting, including 5+ years in a senior leadership role.
• Proven ability to lead distributed technical teams across global geographies.
• Strong understanding of industrial automation, OT/IT networking, and cybersecurity principles.
• Track record of driving services innovation and scaling delivery models.

Nice To Haves

• Experience in industrial verticals (e.g., manufacturing, energy, transportation).
• Familiarity with Belden’s product and solution portfolio.
• PMP, ITIL, or equivalent certifications a plus.

Responsibilities

• Develop and execute the global professional services engineering strategy aligned with Belden’s business objectives.
• Lead, mentor, and scale a team of engineering professionals and project managers across regions.
• Foster a culture of continuous improvement, innovation, and collaboration.
• Oversee the planning, design, and execution of customer-specific projects including assessments, installations, migrations, and optimization services.
• Ensure technical deliverables meet quality standards, scope, and budget expectations.
• Develop standardized processes, methodologies, and tools for efficient service delivery.
• Act as a strategic partner to customers, ensuring alignment of solutions with customer goals.
• Collaborate with Sales and Product Management to identify new service opportunities and support pre-sales activities.
• Lead initiatives to expand Belden’s portfolio of professional services offerings.
• Manage budgets, resource allocation, and KPIs for global service engineering operations.
• Ensure compliance with contractual obligations, risk mitigation, and industry regulations.
• Track, analyze, and report on project and service performance metrics.
• Interface with Engineering, Product Development, Marketing, and Sales to drive service integration and customer value.
• Support internal teams with training, knowledge transfer, and technical enablement initiatives.

Benefits

• Belden also offers hybrid and remote work practices where feasible and provides employees with benefits that could include health/dental/vision, long term/short term disability, life insurance, HSA/FSA, matching retirement plans, paid vacation, parental leave, employee stock purchase plan, paid leave for volunteer work in your community, training opportunities, professional talent management and succession planning, corporate health well-being initiatives and a work culture which includes commitment to diversity, equity, inclusion and sustainability!

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1,001-5,000 employees