Director, Product Management

Fidelity Investments • Durham, NC

1d • Hybrid

About The Position

Fidelity Charitable is seeking a strategic leader to serve as Director of Product Management, responsible for a portfolio of donor‑ and nonprofit‑facing programs that advance our mission and support the evolving needs of donors, nonprofit organizations, advisors, and institutional partners. Reporting to the Vice President, this role is accountable for setting program and product strategy, translating enterprise priorities into clear roadmaps, supporting current FC programs, and ensuring effective execution across complex, cross‑functional initiatives. The Director operates at the intersection of strategy and delivery, working with Senior Managers and partnering across the organization to drive scalable, client‑centric, and compliant outcomes. As donor expectations continue to evolve, this role plays a key part in advancing Fidelity Charitable’s programs and operating models to support sustainable growth and impact in a highly collaborative environment. Fidelity Charitable is a public charity and sponsor of the nation’s largest donor-advised fund program. For more than 30 years, we have helped donors increase their charitable impact through innovative philanthropic solutions. We partner closely with teams across Product Management, Service Delivery, Technology, Fundraising, Marketing, Finance, Risk, Legal, and Relationship Management to support our mission and continuously evolve how we serve donors and nonprofits. At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation please contact the following: For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to [email protected], or by calling 800-835-5099, prompt 2, option 2 For roles based in Ireland: Contact [email protected] For roles based in Germany: Contact [email protected] Fidelity Privacy Policy

Requirements

• A demonstrated ability to lead complex initiatives, develop leaders, and balance innovation with disciplined execution.
• Relevant experience typically includes 8–10+ years in product management, program management, or comparable strategic roles with demonstrated people-leadership responsibility
• A Bachelor’s degree is required

Nice To Haves

• Experience supporting donor-facing or service-based financial offerings is preferred
• Expertise in the nonprofit or philanthropy space is strongly preferred
• An MBA or equivalent professional experience is a plus

Responsibilities

• Leading the strategy, roadmap, and performance of donor- and nonprofit-facing product offerings
• Translating enterprise priorities into clear, actionable, and measurable initiatives and outcomes
• Partnering effectively with philanthropic strategists, fundraising, service delivery, compliance, marketing, finance, legal, and risk teams
• Identifying opportunities to scale, optimize, or enhance offerings while proactively managing risk
• Coaching, mentoring, and developing senior managers and leaders
• Communicating with clarity and credibility to executive stakeholders and influencing across a matrixed organization

Benefits

• diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.
• Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 101-250 employees