Director, Product Life Cycle Management - Digital Products
About The Position
CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients. We are seeking a highly motivated and experienced Product Life Cycle Management Leader to join our team at CareDx. The ideal candidate will be responsible for leading the entire product life cycle, from conception to end-of-life, focusing on delivering workflow-centric capabilities that improve patient experience, provider engagement, and operational efficiency. This leader will translate strategy into actionable roadmaps, manage day-to-day product development, and partner closely with Engineering, Data Science, Commercial, UX, Regulatory/Legal, and Customer Success teams to release high-quality product enhancements on time. The candidate is a strong operator and skilled at requirements definition, sprint execution, release management, and structured go-to-market support.
Requirements
- Bachelor's degree in a relevant field (Computer Science, Computer Engineering, Health Informatics).
- 15+ years of experience with minimum of 5 years of experience in product life cycle management in the healthcare or diagnostics industry with successful leadership of product launches.
- Strong understanding of product development processes, quality standards, and regulatory requirements.
- Robust leadership skills and demonstrated success inspiring, engaging and coaching team members cross-functionally.
- Ability to work effectively in navigating the breadth of an organization and bringing all along in building strategy and executing on development and launch plans.
- Impeccable project management and collaboration skills.
- Excellent written and verbal communication skills, including experience presenting to senior management.
- Strong analytical and problem-solving skills.
- Understanding of various market research methodologies and successful track record of applying them to build and guide products.
- Proficiency in product management software and tools.
Nice To Haves
- Advanced degree (Master’s degree or PhD)
- Experience in launching AI products in healthcare
- Knowledge of healthcare industry trends and emerging markets and technologies
Responsibilities
- Provide strong day-to-day leadership ensuring clarity of priorities, efficient decision-making, and structured execution across engineering, UX, and cross-functional partners; cultivate a high-trust culture anchored in accountability and delivery excellence.
- Establish disciplined Voice-of-Customer (VOC) programs to continuously surface clinical workflow needs and patient/provider feedback, translating insights into requirements that drive adoption, satisfaction, and measurable clinical/business value.
- Translate product strategy into detailed roadmaps, feature definitions, user stories, and acceptance criteria
- Manage product backlog, sprint priorities, and cross-functional execution to deliver features on schedule
- Partner with Engineering & UX to ensure delivery quality and modern product UI/UX standards
- Drive release planning, UAT, launch readiness, and post-launch support
- Oversee lifecycle improvements, including enhancements, maintenance, and sunsetting where needed
- Coordinate closely with Software, Data Science, Commercial, Marketing, Clinical, and Customer Success teams to ensure alignment
- Serve as the hands-on driver of requirements and execution across internal teams
- Support field enablement with training, release notes, and collateral
- Define and track KPIs related to adoption, engagement, and workflow performance
- Monitor analytics to inform product improvements; partner with Data Science to identify actionable insights
- Regularly engage with users (patients, clinicians, transplant coordinators) to capture workflow challenges and translate into requirements
- Represent the product in customer conversations, implementations, VOC feedback loops
- Work with finance to develop and oversee project budgets, forecasts, and financial performance metrics.
- Monitor product profitability and make product-related recommendations for cost optimization and revenue growth.
- Monitor and report on key performance indicators (KPIs) related to product life cycle management.
- Partner with Regulatory, Legal, and Compliance to ensure privacy-by-design; support documentation and risk mitigation
Benefits
- Competitive base salary and incentive compensation
- Health and welfare benefits, including a gym reimbursement program
- 401(k) savings plan match
- Employee Stock Purchase Plan
- Pre-tax commuter benefits
- Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
501-1,000 employees
