Associate Director, Digital Product Management (GPM – Residential Digital Products)

Carrier • Atlanta, GA

1d

About The Position

About Carrier: Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier. About this role: We are seeking a Group Product Manager to lead the Residential digital portfolio spanning SmartHome applications, technician-facing tools, connected residential platforms, and residential energy capabilities. This Associate Director-level role owns portfolio strategy, capital allocation within the residential envelope, and cross-domain prioritization. You will lead multiple Senior Managers and ensure cohesive investment decisions, disciplined execution, and measurable outcomes across the connected residential ecosystem. This role operates at the intersection of IoT devices, firmware, cloud platforms, AI-driven intelligence, mobile applications, and residential energy systems.

Requirements

• Bachelor’s degree
• 12 + years in Product Management, Digital, SaaS, and/or IoT
• 6 + years directly leading Product Managers

Nice To Haves

• Master’s degree or MBA
• Experience owning multi-domain product portfolios with capital allocation responsibility
• Strong understanding of device-cloud architectures, firmware-integrated systems, mobile platforms, and AI-enabled products
• Demonstrated ability to drive adoption, engagement, and connected ecosystem growth at scale
• Experience balancing strategic investment tradeoffs across multiple product lines
• Strong executive presence and ability to influence senior cross-functional stakeholders
• Experience in connected home, HVAC, energy systems, or field service environments preferred

Responsibilities

• Product & Portfolio-level strategy across Residential digital experiences
• Capital allocation and investment prioritization within the Residential envelope
• Cross-domain roadmap alignment and tradeoff decisions
• Leadership and development of Senior Managers
• Portfolio KPIs spanning adoption, engagement, connected growth, service performance, and digital enablement
• Cohesive integration across homeowner, technician, portal, and energy experiences

Benefits

• Employees are eligible for benefits, including:
• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
• Tuition Assistance
• This position is entitled to short-term cash incentives, subject to plan requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager