Director Product Engagement

Berkadia • Ambler, PA

12d

About The Position

Are you looking for an opportunity to make an impact and shape the future of the commercial real estate (CRE) industry? The Director – Product Engagement will be responsible for implementing the change management and adoption strategies of our Innovation technology. The individual selected will have substantive and extensive experience with change management, training, and managing multiple stakeholders, products, and priorities Innovation meets excellence at Berkadia, where we give you the space you need to create and allow your ideas to flourish. We are leading the evolution of CRE and can't do that without innovators who are driven by curiosity and are willing to challenge the status quo as they chart their career path – and Berkadia's future. Be Part of Building the Next. Be Berkadia. We Innovate to shape the future of CRE, so in this role you will:

Nice To Haves

• Ability to execute and refine change management and adoption frameworks.
• Skilled at assessing change readiness and working with business users, product partners, and key stakeholders to drive alignment and support.
• Experience creating comprehensive change management plans that account for all aspects of change (analysis, plan creation, alignment, implementation, training, and adoption).
• Excellent interpersonal and communication skills (verbal and written).
• Effective consultation and advisory skills to build strong relationships and lead critical discussions to ensure alignment.
• Master's degree or equivalent
• 7+ years of experience in a similar position

Responsibilities

• Implement and refine change management and adoption strategies for Berkadia’s digital product portfolio.
• Consult and oversee the management of change and adoption efforts.
• Assess the scope and readiness for change, developing effective plans to drive change and adoption.
• Evaluate the progress and effectiveness of change initiatives, adjusting approaches as necessary.
• Lead teams and provide direction to effectively manage change initiatives.
• Own the vision and execution of training and certification programs to reinforce technology adoption and proficiency.
• Create and present updates and overviews to all levels of leadership.
• Other duties as assigned.

Benefits

• Monthly paid volunteer hours and donation matching to benefit our communities
• Employee Resource Groups that help you grow with us
• Fertility and family planning services
• Up to 12-weeks of fully paid parental leave
• Mental health care, including free counseling sessions:
• We'll help fund your learning journey with generous tuition reimbursement
• Pet insurance discounts
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees