Director, Practice Operations - Remote - Nationwide

Vituity•Sacramento, CA

65d•$142,020 - $184,625•Remote

About The Position

Remote, Nationwide – Seeking Director, Practice Operations Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside. Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity Strategize development and execution to ensure operational performance and success of the practice line and division. Provide programmatic leadership. Develop annual operations plan. Monitor and manage operational performance to achieve strategic goals. Identify operational efficiencies; meet regulatory and client expectations and develop a “best practice” approach to the defined operational areas. Establish and implement operating policies and procedures intended to maintain compliance with established standards and regulations. Responsible for department’s strategic vision, objectives, and attendant policies and procedures for the organization. Implement programs and services to improve practice operations. Collaborate with the internal consulting team to integrate start-up practices and improve site performance. Develop and monitor performance metrics. Systematically deploy practice knowledge to encourage practices optimization. Collaborate with business development to share practice knowledge, achievements and participate in meetings for new opportunities. Engage/collaborate with business development to grow the practice lines and ensuring smooth transition into Vituity. Operationally integrate across other practice lines, as appropriate. Oversee/manage start-up operations for new contracts. Demonstrate the value proposition of practice lines. Lead, direct, and review the work of team members to accomplish program initiatives, operational plans, and results within schedule and budget. Provide effective performance feedback through employee recognition, rewards, and disciplinary with the assistance of People Operations, when necessary. Build and maintain a positive working environment to train and develop the team to foster understanding of broad principles, policies, and procedures with a high level of customer service focus. Mentor and coach team members to further develop competencies. Provide primary input to hiring, firing, promotion, performance, and rewards decisions for direct reports with including the hiring or firing of employees, in accordance with organization guideline.

Requirements

Bachelor’s degree in Business, Healthcare management, Public Health, or related field and eight years of progressive operations management experience required; experience in health care, physician practice management, and multi-location operations are desirable.
Demonstrated managerial experience in a physician practice setting is required.
Strong knowledge of healthcare management, ideally encompassing both hospital-based management experience and physician practice management.
Knowledge of physicians’ clinical, management, and leadership roles in the healthcare environment in order to assist the physician group clients in developing a competitive advantage in their marketplace.
Ability to rapidly assess needs and deliver solutions (results-oriented).
Knowledge of payer contracting and its impact on the physician practice.
Knowledge of performance measures that affect practice and medical-legal considerations affecting medical practice: Revenue cycle management, payer contracting, knowledge of clinical practice, performance measures that affect practice, and medical-legal considerations affecting practice.
Strong analytical skills, creative conceptualization, collaborative management ability, and polished interpersonal skills.
Ability to communicate effectively both in verbal and in written.
Strong knowledge of computer systems, including Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
Team player that works with physician partner in addition to building effective site service teams.
Ability to motivate and develop the potential of others.
Ability to remain organized while multi-tasking in a fast-paced environment.
Effective and persuasive communication across all levels, with strong knowledge of certification systems.

Nice To Haves

Master’s degree in Business, Healthcare management, Public Health, or related field is preferred.
Experience working in healthcare, physician practice management, and/or multi-location operations preferred.
Experience working in a hospital preferred.

Responsibilities

Strategize development and execution to ensure operational performance and success of the practice line and division.
Provide programmatic leadership.
Develop annual operations plan.
Monitor and manage operational performance to achieve strategic goals.
Identify operational efficiencies; meet regulatory and client expectations and develop a “best practice” approach to the defined operational areas.
Establish and implement operating policies and procedures intended to maintain compliance with established standards and regulations.
Responsible for department’s strategic vision, objectives, and attendant policies and procedures for the organization.
Implement programs and services to improve practice operations.
Collaborate with the internal consulting team to integrate start-up practices and improve site performance.
Develop and monitor performance metrics.
Systematically deploy practice knowledge to encourage practices optimization.
Collaborate with business development to share practice knowledge, achievements and participate in meetings for new opportunities.
Engage/collaborate with business development to grow the practice lines and ensuring smooth transition into Vituity.
Operationally integrate across other practice lines, as appropriate.
Oversee/manage start-up operations for new contracts.
Demonstrate the value proposition of practice lines.
Lead, direct, and review the work of team members to accomplish program initiatives, operational plans, and results within schedule and budget.
Provide effective performance feedback through employee recognition, rewards, and disciplinary with the assistance of People Operations, when necessary.
Build and maintain a positive working environment to train and develop the team to foster understanding of broad principles, policies, and procedures with a high level of customer service focus.
Mentor and coach team members to further develop competencies.
Provide primary input to hiring, firing, promotion, performance, and rewards decisions for direct reports with including the hiring or firing of employees, in accordance with organization guideline.

Benefits

Monthly wellness events and programs such as yoga, HIIT classes, and more
Trainings to help support and advance your professional growth
Team building activities such as scavenger hunts and holiday celebrations
Flexible work hours
Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more.
Superior health plan options
Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
Outstanding Paid Time Off: 3-4 weeks’ vacation, Paid holidays, Sabbatical
Student Loan Refinancing Discounts
Professional and Career Development Program
EAP, travel assistance, and identify theft included
Wellness program
Purpose-driven culture focused on improving the lives of our patients, communities, and employees