Director, Population Health Medical Engagement - Medical Value and Outcomes, Non-Alliance Immunology

Sanofi • Cambridge, MA

15d • $206,250 - $297,917 • Remote

About The Position

Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs. The Director, Population Health Medical Engagement will be accountable for leading development of the medical engagement strategy for US payers/organized customers and other population health stakeholders, to include insight generation, population health initiatives, scientific content and educational program development. The Director will serve as a therapeutic area (TA) subject matter expert (SME) for Non-Alliance Immunology portfolio and support customer engagements as needed. An important mandate will be to drive innovation with medical initiatives and simplify and enhance the customer engagement experience through more impactful and personalized content that are tailored to customer needs/preferences. The position will also serve as a key partner for integrating with TA medical units, Value & Access TA/brand, and other key internal stakeholders. The position requires a deep understanding of US healthcare delivery dynamics across health systems, payers, providers, and other key influencers, as well as strong expertise in scientific content development, omni-channel and digital engagement and project management. Dedicated leads will be defined by therapeutic area with all having some defined responsibility for above brand/cross-portfolio initiatives and resources. This position may be remote or home-office based with field-facing responsibilities as needed, and will report to the Senior Director, Population Health Medical Engagement as part of the Medical Value & Outcomes (MVO) and North America Medical team.

Requirements

• Experience with omnichannel communications and scientific content development – storytelling, creativity, design, written, verbal and presentation skills
• Deep knowledge of US healthcare delivery landscape and defining opportunities for scientific partnerships with key stakeholders to improve health outcomes
• Ability to leverage adult learning principles to maximize content effectiveness
• Strong planning and project management skills, with ability to prioritize and work independently on simultaneous projects
• Analytical and detail oriented, pragmatic in solving problems
• Fluent in Microsoft O365 office suite apps as well as content creation software
• Proven ability to work in a fast-paced, change-oriented environment.
• Willingness and ability to lead or facilitate collaboration across functions, global/local, and within Commercial team.
• Commitment to policy, procedure, and precise documentation
• Respect for diversity of thought
• Awareness/understanding of content management systems and process (e.g. Veeva CRM, CLM, PromoMats, etc.)
• Advanced degree in healthcare or related scientific discipline (e.g., PharmD, MD, PhD, MS, etc.), MBA or relevant business background a plus
• Relevant experience in a specialty care therapeutic area of focus (e.g., immunology, neurology, oncology, rare blood disorders)
• Deep understanding of US healthcare delivery dynamics across health systems, payers, providers, and other key influencers
• At least 3 years of experience in the pharmaceutical industry
• At least 2 years of experience in medical strategy, content development/design and scientific communications

Responsibilities

• Develop the medical engagement strategy, including educational initiatives and related content tools/resources, intended for payer/population health decision makers and other organized customers.
• Develop population health related initiatives aimed at helping population health stakeholders improve quality of care and health outcomes, in collaboration with relevant internal stakeholders.
• Develop and implement non-CME medical education programming, including through partnerships with professional societies such as AMCP, ASHP.
• Drive innovation with medical programming, scientific content/communications and omni-channel engagement that is tailored to payer/population health stakeholders and supports a consistent customer journey.
• Develop content implementation strategies that are inclusive of personalization and data-driven dynamic content planning.
• Develop and implement a content modularization strategy.
• Serve as TA SME in customer engagements, as needed, through coordination with field MVO team
• Ensure content strategy and materials are aligned with TA scientific communication plans and Specialty Care Market Access stakeholders.
• Contribute to Early Scientific Dialogue sessions with organized customers as TA-SME, collaborating closely with internal stakeholders to drive success of the engagements.
• With support of project management, manage content workflow from MedHub/Vendor into appropriate review process (MMRC) and content management library.
• Build trust and cultivate relationships with Medical, Legal, Regulatory and other relevant colleagues in order to facilitate efficient content approval and take informed risks for content dissemination and channel usage.
• Coordinate with Field Team leaders and Medical Excellence roles to optimize content usage, customer experience, and employee experience.
• Contribute to the evolution of medical omnichannel engagement by building and enabling capabilities that facilitate a fully integrated channel content strategy.
• Leverage customer insights, market research and multiple data sources to identify innovative educational and content opportunities.
• Collaborate with Global Sci Com, Global and US medical teams, Med Hub, and vendors to ensure synergies with content development, build consistency across TAs for MVO team content/resources, and partner across BUs with medical outcomes functions on common above brand resources.
• Develop and manage the payer medical consultant panel, insight generation initiatives and analytics, and other advisory panels or market research.
• Work with Global medical publications and TA stakeholders to develop relevant local publications directed at US payer/population HCDM audience.
• Partner with Global Medical Information (GMI) to develop specific healthcare economic information (HCEI) SRDs relevant for U.S. payer and population health stakeholders.
• Collaborate with HEVA to provide input and medical review of economic models/BIMs, dossiers, patient estimator tools.
• Collaborate with Independent Medical Education (IME) to support the review of payer-related educational grant requests and opportunities for population health/payer HCDM-focused education.
• Collaborate with Public Affairs and TA medical units to coordinate opportunities to support scientific engagement with PAG Leadership.
• Participate in and actively contribute to TA integrated evidence generation planning process; support TA-level coordination of integrated US evidence gap analysis.
• Contribute to organized customer evidence generation partnerships as key member of project team, serving as TA and Strategy SME with customer
• Serve as medical partner to Value & Access brand leads and other stakeholders to provide input on product value proposition, ensure alignment on stakeholder engagement plans, and support account team training as appropriate
• Facilitate integration and alignment with key stakeholders – TA medical unit, V&A, HEVA, RWE, CSU, including representation with medical brand planning within TAs.
• Lead/coordinate TA-related training for MVO team, serve as SME for team training/certifications and support customer engagement at key accounts when requested.
• Serve as medical reviewer for payer facing resources, as requested and when appropriate.
• Develop Key Performance Indicators (KPIs) for medical initiatives and customer engagement, including metrics to define receptivity to scientific content and value proposition.
• In collaboration with field operations and team leaders, contribute to defining and reporting progress on KPIs, deliverables, and impact from medical engagement plans.
• Conduct U.S. tiering of non-HCP payer/HEOR consultants for Specialty Care business unit.
• Lead a team of MVO advisors that provide field input and support medical initiatives/content/resources, in partnership with field leadership advisor and other key stakeholders.
• Attend relevant scientific/professional meetings/congresses.
• Plan and manage program budgets.
• Ensure compliance with all local regulations.

Benefits

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
• This position is eligible for a company car through the Company’s FLEET program.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Ph.D. or professional degree