Director, PMO Operations

BAE Systems
$153,377 - $260,743

About The Position

What's it like working for a company where you are treated as more than a number? Empowering. Joining our Information Technology team means you are the backbone behind managing all the technology aspects for multiple contracts and programs that help keep nations safe. With the diversity of our offerings and work, you’ll get to take on new challenges while your career reaches new heights. BAE Systems, Inc. is looking for an experienced and results-driven Director, PMO Operations, to join our team. This role will report into our IT Program Management Office and oversee the execution of internal IT projects and programs, ensuring effective delivery while adhering to BAE Systems LifeCycle Management best practices. The leader will also lead PMO operational excellence activities, overseeing business operations and facilitating cross-functional communication and reporting within the PMO. As a Director within the PMO team, you will play a critical role in leading and managing project managers and teams, while driving project delivery excellence, and fostering a culture of ownership and transparency across boundaries.

Requirements

  • Bachelor's Degree.
  • Project Management Professional (PMP)
  • 12+ years of relevant work experience.
  • Proven track record of delivering projects and programs.
  • Strong leadership and management skills, with experience managing project managers and teams.
  • Excellent communication, collaboration, and stakeholder management skills.
  • Strong analytical and problem-solving skills, with ability to interpret data and inform decisions.
  • Experience with Agile, Waterfall, and Hybrid project management methodologies.

Nice To Haves

  • 15+ years relevant management experience preferred.
  • IT Service management, product management, hybrid project management methodologies, SDLC, Agile and ITIL certification, ServiceNow SPM

Responsibilities

  • Lead the delivery of enterprise IT Operations projects, ensuring quality delivery of internal investments.
  • Ensure projects follow established practices for successful project lifecycle management, leveraging the BAE LifeCycle Management framework.
  • Provide guidance and oversight to project managers and teams to ensure effective project delivery.
  • Build and mature project managers’ capabilities through targeted coaching, mentorship, and development in execution excellence and leadership.
  • Coach team members across IT to drive execution across multiple concurrent initiatives, managing dependencies, risks, and delivery milestones.
  • Manage the day-to-day operations of the PMO, ensuring effective coordination and communication across teams.
  • Acts as a liaison between leadership and teams to ensure business objectives are prioritized and executed.
  • Supports senior leadership with decision-making, meeting preparation, and special initiatives.
  • Identifies bottlenecks and streamlines workflows to enhance organizational efficiency.
  • Develop and maintain PMO processes, procedures, and tools to ensure effective project delivery.
  • Facilitate cross-functional communication and collaboration across IT Operations teams, stakeholders, and senior leadership.
  • Ensure effective information flow and issue escalation across teams and levels of management.
  • Support the adoption of Agile practices across IT Operations product teams, coaching program and delivery teams on applying Agile principles within a structured, hybrid program management environment.
  • Guide teams in balancing Agile ways of working with governance, planning, and delivery commitments.
  • Provide oversight and support to IT Operations teams to ensure consistent, high-quality program delivery across all initiatives.
  • Identify and mitigate risks, issues, and dependencies, and develop plans to address them.
  • Foster a culture of ownership, transparency, and results-driven performance across IT Operations teams.
  • Develop and implement performance metrics and dashboards to measure PMO operations effectiveness.

Benefits

  • At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
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