Director, IT Strategy, PMO & Operations

The Friedkin Group • Houston, TX

16h

About The Position

The Director, IT Strategy, PMO, & Operations provides leadership across enterprise technology strategy, governance, and delivery. This is a highly visible role that operates in a dynamic, fast-paced environment, partnering closely with the CIO, business leaders, and external partners to align technology with organizational priorities. The ideal candidate brings a strong balance of strategic leadership, operational expertise, and the ability to build effective partnerships to drive modernization, enable scalable and secure solutions, and deliver consistent business value.

Requirements

• Bachelor's Degree from an accredited four-year college or university Req
• 10+ years of experience in the field or in a related area Required
• Broad and deep understanding of modern computing technology, systems and network architecture, data management, information security, and cloud-based services.
• Knowledgeable in scalable, multi-tenant SaaS application design principles and architecture, as well as utilization of major cloud services providers.
• Deep understanding of technology industry trends, emerging technologies, and software development best practices
• Possess exceptional verbal and written communication skills and exhibit effective interpersonal skills
• Possess strong organizational, time management and follow-up skills with the ability to manage several simultaneous projects
• Proficient in Microsoft Office Suite
• Knowledge of information technology methodologies
• Knowledge of business analysis methodology and tools
• Problem solving and analytical skills. (high proficiency)
• Ability to process and retain highly technical information
• Ability to speak with clients on a non-technical level and maintain effective interpersonal relationships
• Ability to work under pressure and meet close deadlines
• Ability to lead, coordinate, and manage complex projects
• Possess high level of professionalism and integrity
• Self-starter and ability to collaborate in a team environment
• Ability to multi-task in a fast paced environment
• Ability to establish program goals and objectives that support the strategic plan
• DL NUMBER - Driver License, Valid and in State Required

Nice To Haves

• Director level experience Preferred
• 7-9 years experience in SAP implementation, support and management Preferred
• 5-7 years experience in project management, with at least 5 years managing large-scale, enterprise-level projects Preferred
• Proven track record of leading cross-functional teams and delivering complex projects on time and within budget Preferred
• Experience with ERP systems preference given to SAP experience Preferred
• Extensive background in working within large, multi-discipline organizations to create and deliver programs that result in improved operational excellence Preferred
• Experience with automation and continuous integration, Cloud experience (configuration, troubleshooting, software installation), and working knowledge of Linux and Windows Server operating systems are preferred
• SAP Certification Preferred

Responsibilities

• Technology Strategy & Enterprise Alignment:
• Define and execute technology strategy aligned to business objectives and growth priorities
• Establish and govern enterprise architecture standards (applications, data, integration, platforms)
• Develop and maintain capability-aligned technology roadmaps
• Act as primary liaison with national partners and dealer network to ensure platform alignment
• Enable data-driven decision-making through analytics and AI partnerships
• CIO Advisory & Strategic Governance:
• Advise CIO on strategy, prioritization, and executive decision-making
• Lead enterprise portfolio governance to align investments with strategic priorities
• Develop executive communications, including roadmaps and investment plans
• Drive cross-functional alignment across IT and business leadership
• PMO & Delivery Governance:
• Oversee portfolio intake, prioritization, and capacity planning
• Establish and enforce delivery frameworks, governance, and quality standards
• Provide transparency into performance, risks, and outcomes
• Drive continuous improvement in delivery predictability and value realization
• Application & Integration Delivery:
• Lead development and delivery of enterprise applications and integrations
• Ensure alignment with architecture, security, and business priorities
• Manage team capacity, resource planning, and execution
• Promote modern development practices and reusable design
• Platform Engineering & Modernization:
• Define and execute DevOps and platform engineering strategy
• Drive adoption of cloud-native, CI/CD, and automation practices
• Enable scalable platforms that accelerate delivery and efficiency
• Lead modernization of legacy systems
• IT Operations & Vendor Management:
• Oversee infrastructure and cloud services delivered via MSP
• Manage SLAs, KPIs, and operational performance
• Lead vendor governance, contracts, and continuous improvement
• Ensure system reliability, scalability, and smooth transition to support
• Provide leadership for incident escalation and recovery
• Cybersecurity Coordination:
• Align with enterprise security policies and CISO leadership
• Oversee embedded security support for regional needs
• Coordinate response to security incidents
• Ensure compliance with security architecture standards
• Financial & Organizational Leadership:
• Manage budget, including forecasting and cost optimization
• Lead and develop a multi-functional technology organization
• Oversee vendor strategy and partner performance
• Drive accountability, alignment, and a culture of innovation and excellence

Benefits

• Career Growth: Advance your career with opportunities for leadership and personal development.
• Culture of Excellence: Be part of a supportive team that values your input and encourages innovation.
• Competitive Benefits: Enjoy a comprehensive benefits package that looks after both your professional and personal needs.
• Our comprehensive benefits package includes medical, dental, and vision insurance, wellness programs, retirement plans, and generous paid leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 101-250 employees