Director, People Operations
About The Position
Fulwell Entertainment is seeking a Los Angeles based Director, People Operations to shape, strengthen, and scale our employee experience across the business. This role plays a critical part in driving operational and cultural excellence by aligning People strategies with Fulwell’s creative and business objectives. The Director will partner closely with leaders across all departments to deliver scalable, thoughtful, and people-centered solutions that enhance efficiency, strengthen performance, and enrich the overall employee experience. Acting as a trusted advisor, you’ll provide strategic guidance on organizational planning, talent development, employee relations, and engagement; balancing structure with agility to meet the evolving needs of a dynamic creative environment. You’ll also collaborate with People Operations leadership to streamline processes, ensure compliance, and deliver consistent, high-impact support across the employee lifecycle. A strong understanding of benefits strategy and administration is essential, as you’ll help optimize programs that support employee well-being, retention, and overall experience. The ideal candidate is a strong communicator and empathetic leader who builds trust quickly, approaches challenges with curiosity, and drives impact through partnership and collaboration.
Requirements
- Bachelor’s degree or equivalent practical experience; advanced education or certification (PHR/SPHR, SHRM-CP/SCP) is a plus
- Extensive, progressive experience as an HR Business Partner or HR Generalist with increasing scope and strategic impact
- Proven success supporting dynamic, creative environments such as media, studio, agency, or production organizations
- Demonstrated expertise across core HR disciplines, including employee relations, performance management, benefits, compliance, and talent development & acquisition
- Strong technical fluency in HR systems, data analytics, and tools such as Excel; able to translate data insights into business recommendations
- Exceptional written and verbal communication skills with the ability to influence and engage effectively across all levels of the organization
- Strategic thinker with high conceptual and analytical problem-solving skills; able to connect business objectives to people strategies
- Adept at anticipating needs, identifying challenges, and implementing proactive, scalable solutions
- Highly organized with outstanding project management, prioritization, and execution skills in a fast-paced, deadline-driven environment
- Collaborative and relationship-oriented, fostering trust and partnership across teams and functions
- Operates with urgency, accountability, and sound judgment in balancing strategic priorities with hands-on delivery
Nice To Haves
- advanced education or certification (PHR/SPHR, SHRM-CP/SCP) is a plus
Responsibilities
- Serve as a strategic advisor to leadership across all departments, providing guidance on organizational planning, talent development, employee relations, and engagement while balancing structure with agility in a dynamic creative environment.
- Lead payroll, benefits, and compliance initiatives in partnership with the UK Payroll Manager, ensuring accuracy, timeliness, and adherence to regulatory requirements.
- Drive optimization and strategic use of HiBob (our HRIS) and People systems, leveraging data and analytics to deliver insights, improve operational efficiency, and enhance the employee experience.
- Collaborate closely with People Operations leadership to ensure consistent, aligned, and holistic People practices.
- Identify, design, and implement process improvements that elevate operational excellence, efficiency, and employee development.
- Lead and execute talent acquisition strategies to scale Fulwell’s NY and LA offices, working closely with hiring managers to attract and retain top talent.
- Partner with People Operations leadership to design and drive compensation, retention, and manager development programs that support business goals and foster a high-performance culture.
- Act as a bridge between LA and London teams, fostering a seamless, “always-on” model for People Operations across regions.
- Serve as a trusted mentor and partner to managers and employees, providing guidance, influencing outcomes, and modeling best practices across the employee lifecycle.
Benefits
- A supportive, inclusive atmosphere and a team that values your contributions
- An attractive and competitive compensation package
- A generous and well-rounded benefits program featuring PTO, FREE parking, comprehensive medical benefits, retirement plans, 401k with company match, and much more
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
101-250 employees
