Director, People Experience Communications

Bristol Myers Squibb • Princeton, NJ

19d • Hybrid

About The Position

The Director, People Experience Communications, is responsible for shaping and delivering strategic communications for the People Organization, in alignment with HR and enterprise objectives. This is not a traditional internal communications role. We are seeking a marketing-minded communicator and storyteller who brings creativity, audience-first thinking and a campaign mindset to how we engage employees. This leader will elevate internal communications by applying modern storytelling approaches, innovative formats and insight-driven strategies to inspire action, strengthen culture and connect employees to our purpose.

Requirements

• 10+ years of professional experience in employee communications in the Pharmaceuticals or other highly regulated industry.
• Bachelors in a related field.
• Demonstrated leadership of and collaboration with internal team members and agency support.
• Experience in marketing, brand or agency environment strongly preferred, with demonstrated ability to apply creative, campaign-based thinking to internal communications.
• Proven experience designing and executing strategic communications campaigns aligned to business priorities.
• Demonstrated ability to translate strategy into compelling storytelling and engaging content experiences.
• Strong understanding of modern communications channels and formats including digital, video and social-style content.
• Ability to work cooperatively and collaboratively with team members and agency resources across business units, functional departments, geographies and disciplines through clear communication.
• Exceptional written and interpersonal communications skills.
• Ability to “roll up sleeves” and demonstrated success in executing on complex change management campaigns.
• Strong presentation and facilitation skills; ability to engage with and persuade wide variety of audiences.
• Experience working with ambiguity and complexity.
• High comfort interacting, building trust and persuading key stakeholders, including internal contacts.
• Proven experience working in a matrixed environment and operating within a complex, fast-paced and changing environment.

Responsibilities

• Develop and execute integrated, audience-first communications strategies and campaigns that support BMS People Strategy and enterprise priorities.
• Bring a marketing and brand mindset to internal communications, leveraging segmentation, insights and creative concepts to drive engagement and behavior change.
• Drive employee engagement through bold, compelling storytelling that simplifies complexity and connects employees to purpose, strategy and impact.
• Lead the development of creative narrative and content (video, digital, leadership platforms, social-style storytelling) across internal and external channels.
• Serve as strategic partner to People Org and Corporate Affairs, ensuring cohesive, high-impact communications across inclusion & Culture, PBRG and broader People initiatives.
• Build and deliver enterprise-level campaigns that reinforce culture, values and employee experience, positioning BMS as an employer of choice.
• Translate complex transformation initiatives into clear, motivating and confidence-building communications.
• Partner across teams to align messaging, channels and editorial strategy, ensuring consistency and impact across leadership and employee audiences.
• Lead multi-channel communications including enterprise email, video, digital platforms and live experiences (e.g., People Week, town halls, activations).
• Bring innovation and continuous improvement to communications approaches, testing new formats, channels and storytelling techniques.
• Focus on sharing BMS and its people-focused achievements, company culture/values and other topics to support BMS as a great place to work.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
• All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Director