Director, Payer Account Management & Growth

Urrly•Cleveland, OH

31d•Remote

About The Position

Help a fast-growing healthcare technology company deepen and expand relationships with national and regional payers. In this quota-carrying role, you will own payer partnerships end-to-end, drive service line expansion, grow covered lives, and ensure the measurable success of our value-based care programs.

Requirements

5+ years in payer-facing account management with a track record of revenue growth and service line expansion
Experience selling or expanding healthcare services to existing payer clients
Deep understanding of payer operations, value-based care models, or provider network operations
Strong analytical and communication skills, especially when presenting ROI and outcomes
Comfortable working with distributed clinical and operational teams
Authorized to work in the U.S.

Responsibilities

Serve as the primary account lead for payer and health plan partners
Develop multi-year account strategies focused on expanding service lines and increasing total lives under management
Lead quarterly and annual business reviews and deliver clear performance insights
Communicate ROI, impact, and operational value to payer executives and decision-makers
Identify and pursue upsell opportunities across additional clinical services
Partner with internal teams to scope, price, and structure expansion proposals
Manage a quota tied to service line expansion and revenue growth
Prepare for contract renewals and expansions with data-backed recommendations
Track encounter outcomes and identify risks early
Align internal cross-functional teams (clinical ops, product, analytics) for smooth execution
Support operational excellence within distributed clinical and operational teams