Director, Corporate Account Management

Adobe•Chicago, IL

11d

About The Position

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity Adobe’s Digital Media organization is expanding our global customer segment representing some of our largest and fastest-growing accounts. We are building a founding leadership team that will shape how Adobe engages these customers using our industry-leading innovations in GenAI, Creative Productivity, and Document Cloud. We are hiring a Director of Account Management for the Digital Media (DMe) Corporate Segment in North America. This leader will oversee a team of (4-5) managers / (25-30) Account Manager (ICs) responsible for a significant share of Adobe’s DMe revenue. As we build this team, we need a leader who is not only an exceptional operator but also a force-multiplier coach —someone who develops talent, enforces operational excellence, and holds teams consistently accountable for customer engagement, execution quality, and quota attainment. This leader will partner closely with DMe Senior Director, Peer Regional Directors, Solution Consultants, BDRs, and GTM to drive executive engagement, renew and expand existing business, mitigate attrition risk, and unlock net new growth. You will build and deepen C-level relationships, guide complex negotiations, lead cross-functional workstreams, and use data to set priorities and inspect execution. Most importantly, you will coach and performance-manage managers and AMs , embedding a culture of accountability, preparation, and high standards .

Requirements

Demonstrated success leading SaaS sales/account management teams at scale (10+ years)
Proven ability to build, coach, and accelerate high-performing managers and sellers
Consistent record of exceeding growth and retention targets across acquisition and expansion
Experienced in navigating complex enterprise environments and multi-industry landscapes
Expert in structuring executive-level negotiations and orchestrating cross-functional deal cycles
Exceptional communicator with strong forecasting discipline and operational precision
Analytical leader capable of converting insights into actionable, repeatable execution plays

Responsibilities

Coach managers and AMs on core sales disciplines and enterprise selling excellence
Set clear performance expectations, enforce accountability, and run disciplined inspection cadences (1:1s, forecast reviews, QBRs)
Cultivate a high-performance, high-accountability sales culture anchored in preparation and execution
Develop leaders and talent through targeted skill assessments, stretch assignments, and structured growth plans
Champion a “coach first, inspect always” operating model to elevate consistency and capability
Elevate frontline leaders through weekly coaching, joint customer engagements, and strategic deal playbacks
Lead teams to deliver quarterly revenue, growth, and retention targets
Inspect pipeline and forecast with precision while proactively addressing risks and gaps
Guide enterprise deal strategy, cross-functional orchestration, and high-stakes negotiations
Strengthen C-suite relationships across Marketing, IT, Procurement, and key executive functions
Partner across SC, BDR, and cross-cloud teams to drive cohesive account strategies
Translate customer insights into GTM recommendations and product roadmap influence
Drive operational rigor through CRM discipline, accurate data hygiene, and scalable processes