Director, Patient Access Services - Revenue Cycle
About The Position
Responsibility, accountability and decision-making authority for facilitating the implementation of systems, programs and strategic initiatives that advance Patient Access Services capability for designated ECU Health hospital or ECU Health Medical Group's (ECUHMG) ambulatory clinics that are aligned with ECU Health's access system across the continuum, mission, and strategic objectives. Provides input for the function goals and strategies. Develops and aligns strategies, initiatives, supporting infrastructure, and budgets that enable function to achieve results that align with established goals to create and sustain operational excellence. Communicates department objectives to staff to ensure understanding of goals and their alignment. Oversees department initiatives and operations, including staff, budget, and vendor management. Measures effectiveness and take steps to ensure continuous improvement of department performance. Facilitates change to advance the organization and uses resources and operational practices to drive execution of plans. Ensures that policies, procedures and practices are followed to support a safety culture, evidence based care, high reliability, performance improvement and transparency. Accountable for a positive organizational culture in decision making and performance management to influence work attitudes and enhance job satisfaction. Member of entity management teams and functions as a key liaison between the leadership teams, staff and physician partners of the health care facility and programs.
Requirements
- Bachelor's Degree or higher
- Five to seven years related experience
Responsibilities
- Facilitating the implementation of systems, programs and strategic initiatives that advance Patient Access Services capability
- Develops and aligns strategies, initiatives, supporting infrastructure, and budgets that enable function to achieve results that align with established goals to create and sustain operational excellence.
- Communicates department objectives to staff to ensure understanding of goals and their alignment.
- Oversees department initiatives and operations, including staff, budget, and vendor management.
- Measures effectiveness and take steps to ensure continuous improvement of department performance.
- Facilitates change to advance the organization and uses resources and operational practices to drive execution of plans.
- Ensures that policies, procedures and practices are followed to support a safety culture, evidence based care, high reliability, performance improvement and transparency.
- Accountable for a positive organizational culture in decision making and performance management to influence work attitudes and enhance job satisfaction.
- Functions as a key liaison between the leadership teams, staff and physician partners of the health care facility and programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Hospitals
Number of Employees
5,001-10,000 employees
