Director - Operations Product Owner
About The Position
WHO WE ARE AND WHAT WE DO: Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. DIRECTOR, OPERATIONS PRODUCT OWNER - POSITION SUMMARY: Own the vision, roadmap, and overall direction for the Scheduling & Capacity ecosystem, ensuring alignment with enterprise strategy, operational goals, and evolving business needs across forecasting, scheduling, and compensation. Partner closely with Operations, IT, Finance, and Analytics to define success metrics and ensure the ecosystem delivers measurable value, including cost optimization, workload balance, improved forecast accuracy, reduced manual effort, and an enhanced radiologist experience. Serve as the primary business owner and representative to IT product and development teams, translating business requirements into prioritized features, guiding near- and long-term delivery, and ensuring solutions are practical, scalable, and effectively incorporated into systems. Drive adoption and consistency by collaborating with Practice Directors, schedulers, Operations leaders, data/AI teams, and Change Management to support rollout across all practices, tune optimization models, interpret outputs, ensure insights, dashboards, and recommendations are clear and actionable for users. Establish and lead a community of excellence for scheduling and capacity processes, including training, documentation, user support, and continuous feedback loops, while partnering with compensation and payroll teams to ensure accurate, timely downstream data and monitoring actual vs. forecasted performance to surface optimization opportunities. RADIOLOGY PARTNERS OVERVIEW Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion, and a healthy respect for differences. Radiology Partners participates in E-verify. Radiology Partners provides radiologists and support teammates with an inclusive and supportive workplace culture that promotes success and helps drive the excellent service we provide to our patients, referring physicians, clients and communities. We are Great Place to Work-Certified™ and believe in a community of belonging where all teammates have a voice at the table. Our shared mission, values and principles are foundational to everything we do.
Requirements
- 7+ years of experience in product management, program management, or similar roles, ideally within healthcare, radiology, or other complex, multi-site environments, with demonstrated success leading cross-functional initiatives from design through deployment.
- Strong strategic and analytical thinker with the ability to translate, advocate for, and prioritize business requirements into practical system functionality, process improvements, and delivery roadmaps.
- Technically fluent, with familiarity in AI-enabled solutions, data-driven optimization tools, and modern systems environments; able to partner effectively with IT, data, and development teams (no coding required).
- Proven ability to operate effectively in ambiguous situations, form clear perspectives with imperfect information, make sound decisions, and flex seamlessly between strategic, tactical, and execution-focused work.
- Excellent communication and stakeholder management skills, with experience working in agile or iterative delivery models and a passion for improving clinician experience, operational efficiency, and quality of care through smart systems and processes.
Responsibilities
- Own the vision, roadmap, and overall direction for the Scheduling & Capacity ecosystem, ensuring alignment with enterprise strategy, operational goals, and evolving business needs across forecasting, scheduling, and compensation.
- Partner closely with Operations, IT, Finance, and Analytics to define success metrics and ensure the ecosystem delivers measurable value, including cost optimization, workload balance, improved forecast accuracy, reduced manual effort, and an enhanced radiologist experience.
- Serve as the primary business owner and representative to IT product and development teams, translating business requirements into prioritized features, guiding near- and long-term delivery, and ensuring solutions are practical, scalable, and effectively incorporated into systems.
- Drive adoption and consistency by collaborating with Practice Directors, schedulers, Operations leaders, data/AI teams, and Change Management to support rollout across all practices, tune optimization models, interpret outputs, ensure insights, dashboards, and recommendations are clear and actionable for users.
- Establish and lead a community of excellence for scheduling and capacity processes, including training, documentation, user support, and continuous feedback loops, while partnering with compensation and payroll teams to ensure accurate, timely downstream data and monitoring actual vs. forecasted performance to surface optimization opportunities.
Benefits
- Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.
- Compensation Reviews, Career Growth Opportunities
- Flexible Remote Schedules
- Generous PTO Plans and Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
