The Director of Treasury is a senior leadership role responsible for overseeing all treasury operations across Avion's portfolio of managed hotel properties. This position sets the strategic direction for cash management, banking relationships, merchant services, and financial controls while leading and developing the Treasury team. The Director serves as the primary treasury liaison to hotel ownership groups, executive leadership, and financial institution partners, ensuring operational excellence, regulatory compliance, and continuous improvement across all treasury functions. Strategic Leadership & Team Management Lead, mentor, and develop the Treasury team; set performance expectations, conduct regular coaching, and drive professional growth. Define and execute the overall treasury strategy in alignment with Avion’s corporate goals and growth trajectory, including readiness for portfolio expansion. Establish and maintain treasury policies, procedures, and standard operating procedures (SOPs) to ensure consistency, scalability, and accountability across all managed properties. Present treasury performance updates, risk assessments, and strategic recommendations to the CFO and executive leadership team. Serve as the escalation point for complex treasury matters, exercising sound judgment and decision-making authority. Owner Communication & Stakeholder Relations Serve as the primary treasury contact for hotel ownership groups, building and maintaining trusted relationships through proactive communication and transparency. Prepare and deliver treasury-related reporting, cash position summaries, and financial insights to owners on a recurring and ad hoc basis. Coordinate with ownership and legal counsel on treasury provisions within hotel management agreements (HMAs), including reserve requirements, operating account structures, and cash sweep protocols. Partner with the Transitions team to ensure seamless treasury onboarding for new properties, including owner communication and expectation-setting. Cash Forecasting & Liquidity Management Design and oversee the enterprise cash forecasting framework, ensuring accurate short-term and long-term liquidity projections across the entire hotel portfolio. Monitor daily cash positions across all property and corporate bank accounts; proactively identify and resolve cash shortfalls or surplus positioning. Develop cash flow reporting and dashboards that provide executive leadership and ownership with clear visibility into liquidity trends and working capital performance. Evaluate and optimize the company’s banking structure, including account consolidation opportunities, sweep arrangements, and earnings credit rate negotiations. Internal Controls & Compliance Establish and enforce a robust internal control framework for all treasury activities, including bank account management, payment processing, and merchant services. Direct quarterly and semi-annual bank account access and entitlement audits to ensure proper segregation of duties and compliance with authorization protocols. Oversee Positive Pay exception handling and ensure timely, accurate decisioning across the portfolio. Monitor credit card chargeback activity across all properties and ensure property-level teams maintain appropriate dispute processes. Audit credit card processing fees to ensure alignment with negotiated merchant agreements and identify cost-saving opportunities. Support internal and external audit requirements, providing documentation, analysis, and remediation plans as needed. Ensure compliance with KYC (Know Your Customer) requirements for all banking and merchant account activities. Technology & Process Improvement Identify, evaluate, and implement technology solutions that automate and streamline treasury operations (e.g., treasury management systems, cash forecasting tools, payment platforms). Drive the adoption of data-driven reporting and analytics to enhance decision-making and reduce manual processes. Lead process improvement initiatives to increase efficiency, reduce risk, and improve the overall speed and accuracy of treasury workflows. Coordinate with IT and Finance teams to ensure treasury systems integrate effectively with the broader technology ecosystem including PMS, accounting, and payroll platforms. Maintain and optimize the use of existing platforms such as Smartsheet and Microsoft Office 365 for treasury tracking, reporting, and collaboration. Core Treasury Operations (Oversight) The Director maintains strategic oversight of the following operational functions, which are executed by the Treasury team: Banking operations: New account establishment, modifications, and closures including all KYC documentation Maintenance of a comprehensive and current bank account inventory (active and closed) Merchant services: Coordination with properties and third parties to obtain and maintain American Express, Discover, and Visa/Mastercard Merchant IDs Maintenance of a comprehensive merchant account registry Validation of credit card receipts for all card types, post-implementation Research and resolution of merchant account and credit card device issues, including device procurement Cash handling services: Oversight of cash vault and armored courier services (e.g., BRINKS, Loomis) including setup, modifications, and closures Processor and gateway management: Documentation of Processor and Gateway Service Provider contacts, escalation points, and platform access Coordination of property-level training on processor and gateway platforms
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Job Type
Full-time
Career Level
Mid Level