Director of Training and Technical Assistance

Georgetown University • Lexington, MA

9d • $66,783 - $126,720 • Remote

About The Position

The Beeck Center for Social Impact + Innovation is seeking a Director of Training + Technical Assistance to lead the Beeck Center’s expanding Training + Technical Assistance (TTA) offering. The Director will develop the signature TTA offerings and oversee the implementation across program areas, establishing strategic direction, operational systems, and content infrastructure that will define how the Beeck Center builds capacity in the public sector. This is a senior leadership role that combines strategic design, systems thinking, and program execution, with an emphasis on cross-functional collaboration, learning design, and program impact assessment. The Director will be responsible for translating field insights into scalable learning experiences, establishing frameworks for technical assistance delivery, and defining the distinctive approach and methods that position Beeck as a leader in government capacity building. The Beeck Center operates as a distributed team, with some team members working remotely and others working in-person in our Washington, DC offices. A distributed team means there will be heavy reliance on asynchronous communication channels such as Slack, Asana, and Gmail while also having many meetings fully virtual or hybrid to include remote employees, using Zoom. The Beeck Center’s TTA offering focuses on building the capacity of digital + data-focused public service professionals, offering a range of options from drop-in sessions to high-touch, bespoke solutions. As a trusted leader in the field, the Beeck Center occupies a unique, cross-cutting position that enables us to identify needs, explore solutions, and deliver training and technical assistance in both proactive and responsive ways.

Requirements

• Bachelor's degree, and 8 or more years of relevant experience (including 3 years of supervisory experience), OR equivalent work experience, e.g., each year of work experience may be substituted for each year of education required
• Deep expertise in adult learning theory, instructional design principles, learning experience design (LXD), curriculum development, needs assessments, facilitation design, and evaluation frameworks; demonstrated ability to collaborate with subject matter experts to develop content.
• Proven ability to design scalable programs, establish quality standards and frameworks, and build operational infrastructure from the ground up; experience managing complex, multi-stakeholder initiatives and coordinating across organizational functions.
• Demonstrated experience designing and delivering training for diverse audiences across modalities (virtual, in-person), and formats (workshops, cohort programs, one-on-one technical assistance).
• Demonstrated experience working effectively in matrixed or distributed organizations and building trusted partnerships across teams and with external organizations; advanced writing skills (e.g., instructional materials, program documentation, internal and external stakeholder messaging) with demonstrated ability to develop materials tailored to multiple audiences and document complex processes clearly
• Proficiency in managing, working with, and/or mentoring staff, contractors, and students.
• Demonstrated commitment to centering equity, serving the public, and building trust in government; comfort with ambiguity and enthusiasm for building new initiatives and co-creating innovative approaches.
• Familiarity with learning management systems, eLearning authoring tools, and collaboration platforms (e.g., Zoom, Slack, Asana, Canva).

Nice To Haves

• Experience working with or within government agencies at the federal, state, or local level; familiarity with government service delivery systems (e.g., benefits programs, digital services, responsible data, and emerging technology, etc.).
• Experience designing capacity building programs specifically for government practitioners or civic technology organizations; knowledge of human-centered design, data governance, digital transformation, or equity practices in the public sector.
• Experience applying accessibility standards and universal design principles to create inclusive learning experiences across in-person and virtual formats.

Responsibilities

• The Director directly reports to the Beeck Center’s Executive Director.
• The Director collaborates with other members of the Leadership Team, Innovation + Incubation Fellows, and staff across the organization.
• The Director may directly manage a staff team, student analysts, and contractors as needed.
• The TTA team works extensively across the Beeck Center.
• The Director will represent the Beeck Center and Georgetown University when speaking publicly, including at conferences, with funders, and in media engagements.
• Remote employees will have the opportunity to and are expected to travel up to 10% for team retreats, conferences and in-person work weeks.

Benefits

• Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options.
• You can learn more about benefits and eligibility on the Department of Human Resources website.

What This Job Offers

• Job Type: Full-time
• Career Level: Director