Director of Ticketing and Sponsorships

University of Southern Indiana • Evansville, IN

33d • $47,000 - $50,000

About The Position

The University of Southern Indiana is accepting applications for Director of Ticketing and Sponsorships. Responsible for all aspects of ticketing for the Athletics department. Oversee the management of season ticket holders and manage regular ticket office operations for all Athletics sport programs.

Requirements

• Bachelor’s degree.
• Excellent oral communication skills required--with high level of clarity for telephone contact and coordination activities and with persuasiveness for sales activities.
• Strong written communication skills required for correspondence with external constituents.
• Knowledge of computers, internet, word processing, spreadsheet, presentation, and email software.
• Strong organizational and prioritizing skills.
• Must also be able to work independently with a high degree of initiative.

Nice To Haves

• Master’s degree.
• One year of related work experience.
• Knowledge of AudienceView ticketing software.
• Demonstrated success in achieving sales targets.
• Experience working with businesses and other prospects in the Evansville area is a plus.

Responsibilities

• Oversee all facets of ticket management for athletic home game events.
• Promote a positive game day experience for visitors.
• Prepares cash deposits and submits ticket reconciliations for all ticketed events/games.
• Manages all aspects of and serves as primary liaison to external ticketing systems.
• Identifies opportunities and coordinates new ticket sales with businesses and individuals.
• Implements ticket sales campaigns/initiatives to enhance attendance and engage the community.
• Works as the primary point of contact for guests regarding group sales.
• Maintains accurate and up-to-date Screaming Eagle Arena seating chart for home basketball games.
• Adds, verifies, retrieves, and changes customer or order information, maintaining contact information accuracy.
• Works with the Assistant Director of Athletics for Development to assign seats to new and existing basketball season ticket holders.
• Assist the Director of Athletics with sales calls to current and new Super Sponsors.
• Follow up on sponsor referrals from coaches, as well as generating own independent referrals, making both joint (with coaches or director) and individual sales calls as appropriate.
• Responsible for relationship development and “up-selling” with sponsors.
• Works closely with Director of Athletics to meet or exceed sponsorship revenue budget.
• Assists with the fulfillment of corporate sponsorship contracts related to tickets, groups and special seating.
• Works with coaches, staff and administration to plan and implement ticket sales plans for individual athletic programs.
• Works closely with the Accounting office and Auditors to regularly review and improve ticketing procedures.
• Conducts periodic audits of customer service procedures to ensure best practices.
• Works within ARMS compliance software for complimentary ticket requests.
• Hires and schedules student workers to assist with game-day ticketing.
• Creates own correspondence, reports and presentations as needed.
• Participate in annual continuing education as required by the NCAA, Conference and/or Institution is required.
• Adhering to all NCAA, Conference, and Institutional rules and regulations is required at all times.
• All violations must be reported to the Senior Associate Director of Athletics, Director of Compliance or their designee immediately.
• Other duties as assigned.

Benefits

• Affordable medical, dental, vision, life and short term and long-term disability insurance plans.
• Retirement plan where the University makes the total contribution equivalent to 11% of annual salary.
• Full tuition fee waiver for employees/75% for spouses and dependent children.
• Vacation and sick time
• Holiday pay
• Free access to Recreation, Fitness & Wellness Center.
• Access to on-campus University Health Center and Dental Hygiene Clinic.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 501-1,000 employees