Director of Technology

Evergreen Goodwill•Seattle, WA

2d•$110,000 - $162,000

About The Position

The Director of Technology is responsible for leading design, delivery, and continuous improvement of the organization’s technology platforms, systems, and services. This role bridges business strategy and technical execution—ensuring technology enables operational excellence, exceptional customer and employee experiences, and long-term organizational scalability. The Director of Technology leads cross-functional technology teams, partners closely with business leaders, and translates organizational priorities into resilient, secure, and user-centered technology solutions.

Requirements

10+ years of progressive experience in technology leadership roles.
Proven experience leading enterprise-scale systems and cross-functional technology teams.
Strong understanding of modern cloud platforms, SaaS ecosystems, integration patterns, and data platforms.
Experience partnering with senior business leaders to deliver technology outcomes.
Demonstrated ability to manage budgets, vendors, and complex portfolios of work.
Must have reliable transportation as this position requires some travel to Evergreen Goodwill locations, offsite meetings and events.

Nice To Haves

Experience in nonprofit, retail, logistics, healthcare, or other mission-critical operating environments.
Familiarity with IT service management, product management, and agile delivery models.
Experience leading digital transformation or modernization initiatives.
Background in security, compliance, or regulated environments a plus.

Responsibilities

Establish technology principles, standards, and governance that promote consistency and agility.
Serve as a thought partner to executive leadership on how technology can enable growth, efficiency, and innovation.
Balance short-term delivery needs with long-term architectural integrity and scalability.
Oversee core enterprise systems (e.g., ERP, CRM, data platforms, collaboration tools, and line-of-business applications).
Guide solution architecture decisions across build vs. buy, cloud vs. on-prem, and integration strategies.
Ensure systems are secure, reliable, well-documented, and designed for extensibility.
Own vendor strategy, including selection, contracts, performance management, and cost optimization.
Lead teams responsible for technology design and delivery.
Ensure high availability, performance, and supportability of production systems for operations and support.
Design and build resilient products with service management practices that emphasize reliability, responsiveness, and continuous improvement in mind.
Partner with stakeholders to prioritize work based on business value and operational impact.
Ensure strong cybersecurity, privacy, and risk management practices across the technology landscape.
Partner with compliance, finance, and other functions to meet regulatory and governance requirements.
Promote responsible data management, analytics, and decision-making across the organization.
Build, mentor, and retain high-performing technology teams.
Create a culture of ownership, learning, psychological safety, and accountability.
Clarify roles, expectations, and career pathways for technology staff.
Encourage collaboration across IT, operations, and business teams.

Benefits

A health plan that includes medical, dental, vision and prescription coverage
100% Employer-paid life, accidental death and dismemberment (AD&D), and long-term disability insurance (for salaried employee)
Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability
Flexible Spending Accounts (FSA) Plan
Roth and 403(b) Retirement Savings Plan program
Paid vacation, (9) holiday and sick time
Limited paid time off for Jury Duty and Bereavement Leave
Employee discounts
Employee Assistance Program (EAP)
Career Advancement Opportunities
Paid Job Training