Director of Technology, Business Systems & Project Delivery (HYBRID)
About The Position
Join a nonprofit where technology directly improves lives. In this dynamic and newly created role, we’re seeking a Director of Technology, Business Systems & Project Delivery to lead the digital transformation of a community-based mental health organization serving children, adolescents, adults, and families across NYC. This is a senior leadership role for someone who thrives at the intersection of technology, healthcare, and mission-driven impact. Reporting to the VP of Strategy & Business Operations, you’ll shape technology strategy, modernize clinical and business systems, oversee project delivery, and ensure secure, compliant operations—all while partnering closely with clinical and operational teams. Why This Role Matters Your work will directly support clinicians, protect sensitive patient data, and expand access to high-quality mental health services across NYC communities—while enjoying the balance of a hybrid work environment. This is a chance to lead with purpose and leave a lasting impact.
Requirements
- 7+ years leading technology, systems, and digital transformation in healthcare or regulated environments
- Strong experience with EHRs, clinical systems, enterprise platforms, and vendor management
- Proven success delivering complex projects and leading cross-functional teams
- Working knowledge of HIPAA, HITECH, and healthcare security standards
- A collaborative, service-oriented leader who’s energized by mission-driven work
- Bachelor’s degree required
- This position requires daily in-office attendance at our NYC office; candidates must be located within commuting distance
Nice To Haves
- Master’s or certifications (PMP, CPHIMS, etc.) a plus
Responsibilities
- Lead organization-wide digital transformation, including EHR, HRIS, finance, payroll, telehealth, and enterprise platforms
- Drive automation, AI, and RPA initiatives that improve access, efficiency, and quality of care
- Oversee IT operations, cybersecurity, and managed service providers with a strong focus on HIPAA & NYS compliance
- Build and lead a high-performing technology team (project management, automation, systems & support)
- Own a transparent, practical project delivery framework that turns ideas into results
- Partner with executive leadership and frontline staff to ensure technology truly supports care delivery
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
251-500 employees
