Director of Business Operations & Project Delivery

BioVid•Bristol, PA

11d

About The Position

Since day one, BioVid’s formula for success has been to foster a collaborative, supportive culture where incredibly talented people are encouraged to be the best at what they do. This role is a great opportunity for someone who enjoys connecting the dots between strategy and execution, balancing priorities, and keeping complex work moving forward smoothly. As part of the team, you’ll play a critical role in ensuring the successful delivery of client projects by driving operational efficiency, optimizing resource planning, and supporting accurate revenue forecasting. Your work will help align business goals with day-to-day delivery—balancing financial performance, client commitments, and team capacity. You’ll partner closely with leaders and project teams across the organization, gaining a deep understanding of how our business operates while making a meaningful impact on both client outcomes and company performance.

Requirements

7+ years of experience in operations, project delivery, or program management in a client-based or professional services environment.
Proven ability to manage complex projects across multiple teams or business units.
Experience with resource planning, capacity management, and utilization tracking.
Strong financial acumen, including revenue forecasting, budgeting, and margin analysis.
Demonstrated success driving process standardization and operational improvements.
Experience partnering cross-functionally with Finance, Research, and Operations teams.
Proficiency with project management and resourcing systems (Smartsheet preferred).
Experience managing vendors or consultants.
Strong communication, organization, and leadership skills.

Responsibilities

Lead day-to-day delivery operations across Strategic Business Units (SBUs).
Standardize workflows, tools, and reporting to ensure consistent, high-quality project execution.
Monitor project performance against KPIs, budgets, and timelines; partner cross-functionally with Research, Operations, and Finance.
Partner with project leads to develop accurate revenue forecasts (within 5% of actuals).
Track utilization, capacity, margins, and revenue pull-through across SBUs.
Lead resource allocation and forecast staffing needs based on pipeline and project demand.
Identify operational bottlenecks and implement scalable, data-driven solutions.
Champion continuous improvement through training, documentation, and system adoption.
Align and coach operations leads to ensure consistent practices across SBUs.
Manage external consultants, budgets, onboarding, and invoicing.
Serve as Smartsheet system administrator, ensuring accurate project setup, change orders, and financial alignment.
Maintain RFI/MSA documentation and oversee vendor purchase order processes.
Lead project close-out reviews, capture learnings, and drive operational improvements.
Coach project and operations team members; support onboarding and skill development.