Director of Business Operations

ReUp Education•Austin, TX

6d•$130,000 - $145,000•Hybrid

About The Position

As the Director of Business Operations, you are responsible for aligning multiple functions into a cohesive and coordinated approach to how ReUp engages with key audiences to support growth throughout the client lifecycle. Responsibilities include but are not limited to: Internal Responsibilities Oversee the development and execution of sales operations to streamline processes, improve productivity, and ensure the B2U and B2G sales teams are equipped to achieve revenue goals. This includes assisting with pipeline management, performance tracking, and operational reporting. Coordinate the creation of high-quality sales and marketing materials, ensuring that all assets align with brand standards and effectively communicate value propositions to clients and prospects. Partner with marketing teams to ensure consistent messaging and storytelling across all B2B channels. Evaluate, implement, and maintain best-in-class sales enablement tools and technologies that empower the sales teams to perform efficiently. Lead the planning and operational execution of ReUp’s participation in national and state events and conferences. Collaborate across teams to define objectives, manage budgets, and oversee logistics. Oversee key strategic initiatives that advance divisional priorities, from business process improvements to new tools and resources. Develop frameworks for planning, execution, and measurement to ensure timely and successful delivery of critical projects Serve as the central point of coordination across departments, ensuring alignment on priorities, timelines, and resource allocation. Facilitate communication and collaboration to drive efficiency and accountability across teams. Manage and optimize CRM platforms and related business systems to ensure data accuracy, usability, and insights. Partner with IT and analytics teams to improve tools and reporting capabilities that drive decision-making and prioritization. Recruit, mentor, and lead a team of professionals. Foster a culture of collaboration, accountability, and continuous improvement while developing team members’ professional growth and leadership potential. External Responsibilities Oversee external PR and media agency relationships to drive key sales and renewal goals with a focus on states Serve as the internal coordinator for key business partnerships that expand the company’s reach and drive business development. Work with relationship owners internally to set and execute on goals. Oversee the planning and execution of thought leadership initiatives, including white papers, speaking engagements, and industry collaborations. Partner with internal subject matter experts to position the organization as an industry leader and trusted authority. Oversee the collection, analysis, and dissemination of business intelligence to guide strategic decisions.

Requirements

Bachelor’s degree or above
7+ years of professional experience in operations and project management, with at least 2–3 years managing growing teams.
Strong project management skills and comfort operating in a fast-paced, cross-functional environment.
Proficiency in tools (e.g., Asana; Jira; Salesforce) and collaboration platforms (e.g., Google Workspace, Slack; Confluence).
Data-driven decision maker with a strong analytical mindset and experience setting up and managing data sets.
Proven ability to scale and build processes, lead change management initiatives and implement cross-functional improvements.
Excellent interpersonal, communication, and relationship-building skills.

Nice To Haves

Experience scaling operations in a high-growth SaaS, EdTech, or B2B company
Knowledge of the higher education and/or ed tech sectors
A passion for advancing ReUp’s mission and vision

Responsibilities

Oversee the development and execution of sales operations to streamline processes, improve productivity, and ensure the B2U and B2G sales teams are equipped to achieve revenue goals.
Coordinate the creation of high-quality sales and marketing materials, ensuring that all assets align with brand standards and effectively communicate value propositions to clients and prospects.
Evaluate, implement, and maintain best-in-class sales enablement tools and technologies that empower the sales teams to perform efficiently.
Lead the planning and operational execution of ReUp’s participation in national and state events and conferences.
Oversee key strategic initiatives that advance divisional priorities, from business process improvements to new tools and resources.
Serve as the central point of coordination across departments, ensuring alignment on priorities, timelines, and resource allocation.
Manage and optimize CRM platforms and related business systems to ensure data accuracy, usability, and insights.
Recruit, mentor, and lead a team of professionals.
Oversee external PR and media agency relationships to drive key sales and renewal goals with a focus on states
Serve as the internal coordinator for key business partnerships that expand the company’s reach and drive business development.
Oversee the planning and execution of thought leadership initiatives, including white papers, speaking engagements, and industry collaborations.
Oversee the collection, analysis, and dissemination of business intelligence to guide strategic decisions.

Benefits

Annual base salary of $130,000 - $145,000 commensurate with experience and is eligible for up to a 10% annual bonus based on individual and company performance
Medical, dental, and vision insurance for employees
Company paid short-term disability, long-term disability, and life insurance for employee
Flexible time off and remote/hybrid work opportunity
Up to 80 hours of dedicated sick time annually to support your well-being and work-life balance
16 paid holidays per year (including the last week of the calendar year)
Company wellness days (2 per year)
Day of Service (Paid day for volunteering)
401(k) plan
Paid parental leave (12 weeks primary parental leave, 6 weeks secondary parental leave)
A diverse team that fosters a high level of collaboration despite being highly distributed