Director of Business Operations

Decypher • San Antonio, TX

2d • Remote

About The Position

If you are entrepreneurial and enjoy developing innovative ideas that will stretch an organization, and youre a sleeves-rolled-up, fail-fast leader who believes constraints provide opportunities for creativity, this role might be a good fit for you. Decypher is seeking a Director of Business Operations. The Director of Business Operations oversees day-to-day business operations for Decypher and serves as a business partner to broader senior leadership, driving industry-leading profit and growth across federal and commercial verticals. Responsible for ideating, implementing, and maintaining best practices that drive demonstrable growth on the P&L, while driving strategic planning, and monitoring market and industry trends to stay ahead of the competition; able to create and articulate an inspiring vision for the operations team.

Requirements

• Bachelors degree required; advanced / professional degree (MS/MBA) preferred
• At least 10 years of management experience, preferably in government contracting and/or healthcare or adjacent businesses. Deep knowledge of cross-functional healthcare and/or federal contractor operations with proven success in delivering results
• At least 5 years of experience being accountable for P&L of $50M+ through a period of rapid growth and organizational transformation
• Strong financial acumen, demonstrated by consistent financial performance in a high growth geographically distributed business model. Our ideal candidate understands the correlation and causation between actions they take and financial results
• Demonstrated ability to lead people and get results through others. Consistent track record of managing and driving accountability through effective performance management; leveraging data and insights to prioritize and oversee talent and projects; and leading teams effectively through business model transformation. Strong coaching skills, bias for connection before content, and solid people management competencies (meeting facilitation, team engagement, etc.)
• Excellent interpersonal, communication, and public speaking skills, able to effectively engage the organization at all levels re: key business initiatives and communicate effectively to a diverse contingent of stakeholders. Creates a sense of purpose/meaning for the team that generates followership beyond their own personality and engages others to the greater purpose for the organization
• Self-reflective and aware of their own limitations and blind spots; leads by example and drives the organization's performance with an attitude of continuous improvement by being open to feedback and self-improvement
• An ability to inspire trust and followership in others through compelling influence, powerful charisma, passion in their beliefs, and active drive
• Encourages others to share the spotlight and visibly celebrates and supports the success of the team
• Clear alignment and personal resonance with Decyphers mission and values

Responsibilities

• Design and lead execution of systems and processes required to refine and optimize Decyphers operating model, driving successful operational and financial outcomes while enhancing client service
• Partner with IT to architect the technology enabling execution of strategic and operating plans.
• Identify new opportunities that can create value and differentiate Decypher from its competitors
• Ensure compliance with Decypher and industry standards and regulations, demonstrating an unwavering commitment to integrity
• Lead change management initiatives to drive innovation and transformation across the organization.
• Own the management and development of talent to drive growth and work with and through the organizations administrative services / people team to drive a human capital strategy that supports the current and expected trajectory of the business
• Foster a culture of continuous improvement and excellence in client care, growth, world-class client experience, and operational efficiency

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 101-250 employees